BETTER BUSINESS BUREAU OF DELAWARE INC
60 READS WAY, NEW CASTLE, DE 19720 www.bbb.org

Total Revenue
$590,224
Total Expenses
$599,105
Net Assets
$403,775

Organizations Filed Purposes: PROMOTE THE HIGHEST ETHICAL RELATIONSHIP BETWEEN CONSUMER, BUSINESS AND THE PUBLIC THROUGH VOLUNTARY SELF-REGULATION, CONSUMER AND BUSINESS EDUCATION AND SERVICE EXCELLENCE.

BBB'S MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. BBB ACCOMPLISHES THIS MISSION BY - CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES, CELEBRATING MARKETPLACE ROLE MODELS, AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR. BBB SEES TRUST AS A FUNCTION OF TWO PRIMARY FACTORS - INTEGRITY AND PERFORMANCE. INTEGRITY INCLUDES RESPECT, ETHICS AND INTENT. PERFORMANCE SPEAKS TO A BUSINESS'S TRACK RECORD OF DELIVERING RESULTS IN ACCORDANCE WITH BBB STANDARDS AND/OR ADDRESSING CUSTOMER CONCERNS IN A TIMELY, SATISFACTORY MANNER. BBB ENSURES THAT HIGH STANDARDS FOR TRUST ARE SET AND MAINTAINED. BBB EXISTS SO CONSUMERS AND BUSINESSES ALIKE HAVE AN UNBIASED SOURCE TO GUIDE THEM ON MATTERS OF TRUST. BBB PROVIDES EDUCATIONAL INFORMATION AND EXPERT ADVICE THAT IS FREE OF CHARGE AND EASILY ACCESSIBLE. BBB BUSINESSES MEETING BBB STANDARDS ARE PRESENTED TO LOCAL BOARDS OF DIRECTORS (OR DESIGNEES) FOR REVIEW AND ACCEPTANCE AS A BBB ACCREDITED BUSINESS. ALL BBB ACCREDITED BUSINESSES HAVE AGREED TO LIVE UP TO OUR STANDARDS FOR TRUST. OUR STANDARDS FOR TRUST ARE A COMPREHENSIVE SET OF POLICIES, PROCEDURES, AND BEST PRACTICES FOCUSED ON HOW BUSINESSES SHOULD TREAT THE PUBLIC, FAIRLY AND HONESTLY IN ALL CIRCUMSTANCES. BBB DOES NOT COMPARE BUSINESSES AGAINST EACH OTHER, BUT RATHER EVALUATES BUSINESSES AGAINST BBB STANDARDS, AND BBB STANDARDS CLEARLY SPEAK TO THE CHARACTER AND COMPETENCE OF AN ORGANIZATION. BBB IS THE RESOURCE TO TURN TO FOR OBJECTIVE, UNBIASED INFORMATION ON BUSINESSES. BBB'S NETWORK OF NATIONAL AND LOCAL BBB OPERATIONS ALLOWS US TO MONITOR AND TAKE ACTION ON THOUSANDS OF BUSINESS ISSUES AFFECTING CONSUMERS AT ANY GIVEN TIME. IN 2020, THE BUREAU PROVIDED 1,416,250 REPORTS TO CONSUMERS AND HANDLED APPROXIMATELY 11,064 COMPLAINTS.

Executives Listed on Filing

Total Salary includes financial earnings, benefits, and all related organization earnings listed on tax filing

NameTitleHours Per WeekTotal Salary
Christine SauersPRESIDENT40$117,000
Peter Fitzpatrick JrDIRECTOR1$0
Alyssa PietrobonoTREASURER2$0
Rick CrossDIRECTOR1$0
Tim BouldenDIRECTOR1$0
Hommy PoursaiedVICE CHAIRMAN2$0
Christina YuschakDIRECTOR1$0
Ann Marie ArchinoDIRECTOR1$0
Jason SwiftDIRECTOR1$0
Matt SmithDIRECTOR1$0
Mark PitrizziDIRECTOR1$0
Kevin OgnibeneCHAIRMAN2$0
Julia MorganDIRECTOR1$0
Sean LonderganDIRECTOR1$0
Susan GarsonDIRECTOR1$0
Glenn Fedale SrDIRECTOR1$0
Gerard EspositoPAST CHAIRMAN2$0
Erin DimarcoSECRETARY2$0
Lisa DetwilerDIRECTOR1$0
Richard MestroDIRECTOR1$0
Bill DavisDIRECTOR1$0
Catrina JeffersonDIRECTOR1$0
Barney HughesDIRECTOR1$0
Bob CollacchiDIRECTOR1$0
Joseph AmonDIRECTOR1$0

Data for this page was sourced from XML published by IRS (public 990 form dataset) from: https://s3.amazonaws.com/irs-form-990/202121819349300542_public.xml