Organizations Filed Purposes:
BBB'S MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. BBB ACCOMPLISHES THIS MISSION BY:- SETTING STANDARDS FOR MARKETPLACE TRUST- ENCOURAGING AND SUPPORTING BEST PRACTICES BY ENGAGING WITH AND EDUCATING CONSUMERS AND BUSINESSES- CELEBRATING MARKETPLACE ROLE MODELS- CALLING OUT AND ADDRESSING SUBSTANDARD MARKETPLACE BEHAVIOR- CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES AND CHARITIES
TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST.
THE BBB PROMOTES A MARKETPLACE WHERE BUYERS AND SELLERS CAN TRUST EACH OTHER THROUGH BUSINESS REPORTING AND ACCREDITATION.
ONE OF BBB'S CORE SERVICES IS ALTERNATIVE DISPUTE RESOLUTION, INCLUDING CONCILIATION AND ARBITRATION, AS WELL AS A NATIONAL BBB ARBITRATION PROGRAM FOR AUTO DISPUTES. IN 2006, BBB CREATED AND IMPLEMENTED A BOARD-APPROVED MEDIATION PROGRAM. IN THE YEARS SINCE ITS INCEPTION, THE PROGRAM HAS GROWN AS PARTICIPANTS VOLUNTARILY ELECT TO USE BBB'S MEDIATION PROGRAM. SINCE OUR MEDIATION PROGRAM'S INCEPTION WE HAVE RESOLVED HUNDREDS OF DISPUTES THAT WOULD HAVE OTHERWISE LEFT FAMILIES AND BUSINESS WITHOUT NEEDED CLOSURE. THE PROGRAM HAS EARNED PRAISE, WINNING A 2008 AND 2016 INTERNATIONAL BETTER BUSINESS BUREAU AWARD FOR OUTSTANDING DISPUTE RESOLUTION PROGRAM AS WELL AS BEING A KEY INGREDIENT TO A 2013, 2015 & 2017 AWARD FOR AN INTERNATIONAL BBB AWARD FOR OVERALL OPERATIONS.AWARDS AND RECOGNITIONS IN 2019:- IN 2019 HONORED AS ONE OF THE BEST NONPROFITS TO WORK FOR BY NONPROFIT TIMES, THIS WAS OUR 7TH RECOGNITION. ALSO RECOGNIZED AS A BEST COMPANIES TO WORK FOR IN TEXAS. - THE MARCOM AWARDS RECEIVED TWO PLATINUM AWARDS FOR TRUST TALK MAGAZINE FALL/WINTER 2019. THE GOLD AWARD FOR OUR FACEBOOK SITE AND BLOG, AS WELL AS THREE HONORABLE MENTIONS. WINNER IN ACCREDITATION GROWTH AND MARKETING/BRANDING FROM THE OUTSTANDING BETTER BUSINESS BUREAU AWARDS, AS WELL AS RECIPIENT OF THE MARSHALL A. MOTT AWARD FOR OVERALL EXCELLENCE IN COMMUNICATIONS. HONORED WITH FOUR DAVEY AWARDS. PLATINUM AWARD FOR TRUST TALK MAGAZINE AND GOLD AWARDS DIGITAL AD CAMPAIGN, TRUST TALK MAGAZINE (DESIGN), WELCOME PACKET, AND FACEBOOK SITE FROM HERMES CREATIVE AWARDS. - AWARD OF EXCELLENCE FOR TRUST TALK MAGAZINE, AND SIX RECOGNITIONS FOR AWARD OF DISTINCTION FROM THE INTERNATIONAL ACADEMY OF THE VISUAL ARTS THE COMMUNICATOR AWARDS.
Executives Listed on Filing
Total Salary includes financial earnings, benefits, and all related organization earnings listed on tax filing
| Name | Title | Hours Per Week | Total Salary |
|---|
| Carrie A Hurt | PRESIDENT/CEO | 40 | $525,772 |
| Erin Dufner | CHIEF MARKETING OFFICER | 40 | $253,456 |
| Josh Hares | CHIEF REVENUE OFFICER | 40 | $247,047 |
| Tiffen Eshpeter | CHIEF OPERATING OFFICER | 40 | $223,306 |
| Constance Fisher | AD SALES REPRESENTATIVE | 40 | $132,523 |
| Damon West | AB DEVELOPMENT REPRESENTATIVE | 40 | $124,247 |
| Becky Wisdom | DIRECTOR | 1 | $0 |
| Rick Valdez | DIRECTOR | 1 | $0 |
| Mark Titus | DIRECTOR | 1 | $0 |
| Nancy Thompson | DIRECTOR | 1 | $0 |
| Philip Robinson | DIRECTOR | 1 | $0 |
| Rick Ravel | DIRECTOR | 1 | $0 |
| Lauren Ramon | DIRECTOR | 1 | $0 |
| Don Rackler | DIRECTOR | 1 | $0 |
| Jessica Pelache | DIRECTOR | 1 | $0 |
| Judy Oskam | DIRECTOR | 1 | $0 |
| Glenn Newberry | DIRECTOR | 1 | $0 |
| J Ross Lacy | DIRECTOR | 1 | $0 |
| Susan Jones | DIRECTOR | 1 | $0 |
| Evan Islam | DIRECTOR | 1 | $0 |
| Harold Ingersoll | DIRECTOR | 1 | $0 |
| Walter Hinkle | DIRECTOR | 1 | $0 |
| Jeff Evins | DIRECTOR | 1 | $0 |
| Monica Davis | DIRECTOR | 1 | $0 |
| Alan Cutting | DIRECTOR | 1 | $0 |
| Randy Brunnemann | DIRECTOR | 1 | $0 |
| Grant Brashear | DIRECTOR | 1 | $0 |
| Patti Smith | EXECUTIVE COMMITTEE | 1 | $0 |
| Wade Lombard | EXECUTIVE COMMITTEE | 1 | $0 |
| Jon Eckert | EXECUTIVE COMMITTEE | 1 | $0 |
| Tom Eastman | EXECUTIVE COMMITTEE | 1 | $0 |
| T Getterman | TREASURER | 1 | $0 |
| Angie Sinkfield | SECRETARY | 1 | $0 |
| John Carlson | IMMEDIATE PAST CHAIR | 1 | $0 |
| Mike Church | VICE-CHAIR | 1 | $0 |
| Brian Jones | CHAIR | 1 | $0 |
Data for this page was sourced from XML published by IRS (
public 990 form dataset) from:
https://s3.amazonaws.com/irs-form-990/202023049349301747_public.xml