Organizations Filed Purposes:
TO ACTIVELY PROMOTE STANDARDS OF EXCELLENCE IN ADVOCACY AND ENHANCEMENT OF THE QUALITY OF LIFE FOR RESIDENTS OF LONG-TERM CARE FACILITIES IN THE SAN MATEO COUNTY.
TO INVESTIGATE SUSPECTED ABUSE OF THE ELDERLY IN LONG-TERM CARE FACILITIES.
COMPLAINT INVESTIGATION AND FACILITY MONITORING: STATE CERTIFIED OMBUDSMEN MONITOR FACILITIES FOR QUALITY OF CARE, QUALITY OF LIFE AND VIOLATION OF RESIDENTS' RIGHTS. IN 2019-2020 FISCAL YEARS, THE FOLLOWING FACILITIES WERE INCLUDED IN ITS JURISDICTION:17 NURSING HOMES WITH 1674 BEDS, 267 RESIDENTIAL CARE FACILITIES FOR THE ELDERLY WITH 5383 BEDS,36 INTERMEDIATE CARE FACILITIES WITH 210 BEDS, 105 ADULT RESIDENTIAL FACILITIES FOR THE DISABLED WITH 645 BEDS, 9 ADULT RESIDENTIAL FACILITIES FOR PERSONS WITH SPECIAL HEALTH NEEDS WITH 37 BEDS, 105 ADULT DAY FACILITIES FOR THE DEVELOPMENTALLY DISABLED WITH 645 CLIENTS, 23 ADULT DAY HEALTH CARE PROGRAMS WITH 1208 CLIENTS, 5 ADULT RESIDENTIAL CARE FACILITY WITH PERSONS WITH SPECIAL CARE NEEDS 66 BEDS. TOTAL OF 462 FACILITIES WITH 9,223 CLIENTS. OMBUDSMEN MADE A TOTAL OF 3,795 VISITS TO THE FACILITIES AND INVESTIGATED AND CLOSED 1,181 CASES ENCOMPASSING 1,298 COMPLAINTS, 117 OF WHICH INVOLVED ALLEGATIONS OF ABUSE.
RECRUITMENT AND TRAINING: THE PROGRAM PROVIDES TRAINING TO VOLUNTEERS TO OBTAIN AND MAINTAIN STATE CERTIFICATION. THE TRAINING PROGRAM INCLUDES 36 HOURS OF CLASSROOM TRAINING FOLLOWED BY AN INTERNSHIP PERIOD OF APPROXIMATELY 30 DAYS. DURING THE INTERNSHIP THE STUDENT OMBUDSMEN ARE PROVIDED WITH HANDS ON GUIDANCE ON HOW TO MONITOR FACILITIES; ACCEPT, INVESTIGATE AND DOCUMENT THEIR FINDINGS. IN ADDITION WE PROVIDE 2 HOURS OF ON-GOING TRAINING FOR ALL OMBUDSMEN EACH MONTH. DURING FY 2019-2020 WE TRAINED AND CERTIFIED 6 NEW OMBUDSMEN WHO ACTIVELY JOINED OUR TEAM IN THE FIELD, BRINGING THE NUMBER UP TO 29 VOLUNTEER FIELD OMBUDSMEN ACTIVE IN THE PROGRAM.DURING THE YEAR, 29 STATE-CERTIFIED OMBUDSMEN PROVIDED A TOTAL OF 4,228 VOLUNTEER HOURS OVER THE ONE YEAR PERIOD, VALUED AT $120,334. IN ADDITION WE PROVIDED 12 TWO HOUR TRAINING SESSIONS THROUGHOUT THE YEAR TO ALL OMBUDSMEN WHO MUST ATTEND 12 HOURS OF ONGOING TRAINING EACH YEAR TO MAINTAIN STATE CERTIFICATION.
COMMUNITY EDUCATION AND ADVOCACY: OMBUDSMAN SERVICES CONTRIBUTE TO THE OVERALL HEALTH LITERACY OF RESIDENTS IN SAN MATEO COUNTY THROUGH ITS EDUCATIONAL OUTREACH. IN FY 2019-2020 WE ACCOMPLISHED THE FOLLOWING: (1)HELD 49 COMMUNITY EDUCATION EVENTS EDUCATING THE GENERAL PUBLIC ON LONG-TERM CARE, THE ROLE OF THE OMBUDSMAN AND OTHER RELATED ISSUES. (2)PROVIDED INDIVIDUAL CONSULTATION TO 1,026 PEOPLE SEEKING INFORMATION ON OUR SERVICES OR OTHER AGING ISSUES. (3)CONDUCTED 8 IN-SERVICE EDUCATIONAL EVENTS FOR FACILITY STAFF AND PROVIDED 1,329 CONSULTATIONS TO STAFF MEMBERS.
Executives Listed on Filing
Total Salary includes financial earnings, benefits, and all related organization earnings listed on tax filing
| Name | Title | Hours Per Week | Total Salary |
|---|
| Bernadette Mellott | EXECUTIVE DIRECTOR | 40 | $115,090 |
| Vic Lee | BOARD MEMBER | 2.5 | $0 |
| Sharmin Nabi | BOARD MEMBER | 2.5 | $0 |
| Chet Lexvold | BOARD MEMBER | 2.5 | $0 |
| Mitchell Bailey | DIRECTOR | 2.5 | $0 |
| Cindy Safe | TREASURER | 2.5 | $0 |
| Mary Pappas | SECRETARY | 2.5 | $0 |
| Harold Hughes | BOARD MEMBER | 2.5 | $0 |
| Denis Fama | PRESIDENT | 2.5 | $0 |
| Bob Montevaldo | DIRECTOR | 2.5 | $0 |
| Monika Lee | VICE PRESIDENT | 2.5 | $0 |
Data for this page was sourced from XML published by IRS (
public 990 form dataset) from:
https://s3.amazonaws.com/irs-form-990/202013219349318171_public.xml