CONSORTIUM FOR SERVICE INNOVATION
751 LAUREL STREET PMB 533, SAN CARLOS, CA 94070 serviceinnovation.org

Total Revenue
$1,583,068
Total Expenses
$1,594,198
Net Assets
$393,832

Organizations Filed Purposes: THE ORGANIZATION WAS FORMED TO IMPROVE BUSINESS CONDITIONS IN THE COMPUTER HARDWARE AND SOFTWARE INDUSTRY. THE MEMBERS CONSIST OF CUSTOMER SUPPORT DIVISIONS OF COMPUTER HARDWARE AND SOFTWARE COMPANIES. THE MEMBERS WORK TOGETHER TO CREATE STRATEGIES, BUSINESS MODELS, STANDARDS, AND OPERATIONAL GUIDELINES TO IMPROVE CUSTOMER SUPPORT SERVICES. THE ORGANIZATION'S OBJECTIVE IS TO ASSIST CUSTOMER SUPPORT DIVISION OF COMPUTER COMPANIES TO MEET THE DEMANDS OF THEIR PRODUCT'S CUSTOMERS. THE CUSTOMER SUPPORT DIVISIONS OF COMPUTER COMPANIES ARE WORKING TOGETHER, THROUGH THE CONSORTIUM, TO DEVELOP STRATEGIES TO REDUCE CUSTOMER SUPPORT COSTS AND INCREASE CUSTOMER SUPPORT QUALITY.

THE ORGANIZATION IS INVOLVED IN DEVELOPING NEW STRATEGIES, BUSINESS MODELS, STANDARDS AND OPERATIONAL GUIDELINES IN ORDER TO BETTER SERVE COMPUTER CUSTOMERS. CLIENTS SERVED: 51 MEMBERS/ORGANIZATIONS, 104 CONFERENCE ATTENDEES.

Executives Listed on Filing

Total Salary includes financial earnings, benefits, and all related organization earnings listed on tax filing

NameTitleHours Per WeekTotal Salary
Matthew SeamanExecutive Dir.40$308,174
Greg OxtonDirector40$257,620
Kelly MurrayPROGRAM DIRECTOR40$123,014
Arnfinn AustefjordPROGRAM DIRECTOR40$101,027
Michelle MusgroveDirector0$0
Dave CutlerDirector0$0
Doris JurissonVice President0$0
Steve YoungSecretary0$0
Jim BurroughsDirector0$0
Brad SmithPresident0$0

Data for this page was sourced from XML published by IRS (public 990 form dataset) from: https://s3.amazonaws.com/irs-form-990/202033189349307858_public.xml