CENTER FOR LIVING AND LEARNING
14549 ARCHWOOD ST, VAN NUYS, CA 91405 www.center4living.org

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Organizations Filed Purposes: THE MISSION OF CENTER FOR LIVING AND LEARNING IS TO IMPROVE LIVES BY ASSISTING INDIVIDUALS TRANSITIONING FROM TREATMENT, INCARCERATION, HOMELESSNESS AND OTHER DISADVANTAGED POPULATIONS TO OBTAIN EMPLOYMENT OR SELF SUFFICIENCY THROUGH JOB TRAINING, JOB READINESS AND CASE MANAGEMENT SERVICES. CENTER FOR LIVING AND LEARNING ENVISIONS A COMMUNITY WHERE EVERY VULNERABLE NEIGHBOR WHO WISHES TO BE SELF-SUPPORTING IS GIVEN THE OPPORTUNITY.

1.APPRENTICESHIP PROGRAM: APPRENTICES IN THIS PROGRAM CARRY OUT THE DAILY OFFICE FUNCTIONS OF CLL, INCLUDING STAFFING A SOCIAL ENTERPRISE CALL CENTER. THE PROGRAM SERVES WELFARE-TO-WORK TRAINEES AND THOSE TRANSITIONING FROM TREATMENT AND INCARCERATION THROUGH A TRANSITIONAL SUBSIDIZED EMPLOYMENT TRAINING PROGRAM. SERVICES INCLUDE INTENSIVE SUPPORT AND ROLE MODELING, AND INDIVIDUALIZED ATTENTION RELATED TO SETTING BOUNDARIES, DEALING WITH PERSONAL ISSUES, HANDLING ANGER AND STRESS, MAINTAINING SOBRIETY, AND MANAGING FINANCES. SUPPORT IS PROVIDED BY OUR TEAM OF PEER MENTORS - ALL OF WHOM ARE FORMER CLIENTS - WHO HAVE THEMSELVES SURMOUNTED SIGNIFICANT PERSONAL BARRIERS TO BECOME SELF-SUFFICIENT. APPRENTICES ALSO RECEIVE TRANSPORTATION AND CLOTHING ASSISTANCE, ASSISTANCE WITH LEGAL MATTERS INCLUDING EXPUNGEMENT OF RECORDS AND WAGE GARNISHMENT REDUCTIONS, AND REFERRALS TO HOUSING AND COUNSELING SERVICES. SKILLS OBTAINED INCLUDE CUSTOMER SERVICE, PROGRAM SERVICE DELIVERY, OFFICE AND MANAGEMENT SKILLS. KEY OUTCOMES OF THE APPRENTICESHIP PROGRAM INCLUDE: -46 PAID APPRENTICES WERE SERVED WITH 36 COMPLETING 300 HOURS OR MORE OF PAID TRAINING. -30 APPRENTICES WERE PLACED IN UNSUBSIDIZED EMPLOYMENT EXCEEDING CONTRACT GOALS OF 50% PLACEMENT RATES. CLL PROVIDED ABOVE SERVICES AS A FUNDED PARTNER THIS YEAR THROUGH THE LA:RISE PROGRAM WITH REDF AND THE CITY OF LOS ANGELES ECONOMIC AND WORKFORCE DEVELOPMENT DEPARTMENT TO INCREASE CASE MANAGEMENT SERVICES FOR PARTICIPANTS IN THE PAID TRAINING PROGRAM. A.ALL ABOUT YOU LIVE ANSWERING SERVICE: THIS SOCIAL ENTERPRISE CALL CENTER IS OPERATED BY APPRENTICES AND PROVIDES BUSINESS AND CALL CENTER SERVICES TO PAYING CUSTOMERS. APPRENTICES PERFORM LIVE CALL ANSWERING AND VIRTUAL RECEPTIONIST SERVICES TO SMALL COMPANIES, STARTUPS, INDIVIDUAL OWNERS, NONPROFITS AND DOWNSIZING COMPANIES. APPRENTICES ARE TRAINED IN CUSTOMER SERVICE, DATA ENTRY, MICROSOFT OFFICE, CLERICAL AND GENERAL OFFICE; THOSE WITH HIGH PERFORMANCE SKILLS ARE ADDITIONALLY TRAINED IN MANAGEMENT AND SOFTWARE PROGRAMMING. AS PART OF THE CARS4JOBS CAR DONATION PROGRAM, APPRENTICES COMPLETE DONOR FILES, COORDINATE THE PICKUP OF DONATED VEHICLES, PROCESS TITLE PAPERWORK, AND ENTER INVOICES UPON SALE OF THE VEHICLE. -THE CARS4JOBS DONATION PROGRAM GENERATED 53,319.56 IN REVENUE FROM 152 CAR DONATIONS THIS FISCAL YEAR. -APPRENTICES COORDINATED 6 EMPLOYER TRAINING EVENTS FOR THE SAN FERNANDO VALLEY EMPLOYER ADVISORY COUNCIL.

2.JOB READINESS PROGRAM: THE PROGRAM SERVES NO/LOW INCOME INDIVIDUALS WHO EXPERIENCE MULTIPLE BARRIERS TO EMPLOYMENT, INCLUDING THOSE TRANSITIONING FROM DRUG/ALCOHOL TREATMENT, HOMELESSNESS, AND INCARCERATION; WELFARE RECIPIENTS; FORMER FOSTER YOUTH; AND VETERANS. THE PROGRAM OFFERS A COMPREHENSIVE INTAKE AND NEEDS ASSESSMENT PROCESS AND ONE-ON-ONE PEER MENTORING SERVICES TO PREPARE, PLACE, AND RETAIN CLIENTS IN LIVING WAGE EMPLOYMENT. SERVICES INCLUDE PRACTICE APPLICATIONS; RESUME AND COVER LETTER WRITING; INTERVIEW TECHNIQUES AND FOLLOW UP ETIQUETTE; PROPER GROOMING, WORK HABITS AND ETHICS; AND JOB RETENTION COACHING. CLIENTS ARE ALSO PROVIDED WITH TRANSPORTATION TO JOB FAIRS AND INTERVIEWS, ASSISTANCE TO CONFRONT LEGAL ISSUES, HELP OBTAINING A CALIFORNIA ID, AND ASSISTANCE PURCHASING INTERVIEW CLOTHING AND WORK UNIFORMS. FIFTEEN COMPUTERS ARE PROVIDED DURING BUSINESS HOURS FOR CLIENTS TO SEARCH AND APPLY FOR JOBS. CLL ALSO PROVIDED EMPLOYMENT SUPPORT GROUPS FOR PATIENTS AND CLIENTS OF TREATMENT CENTERS IN THE WEST SAN FERNANDO VALLEY, COURTESY OF A KAISER PERMANENTE, WOODLAND HILLS GRANT. THE EMPLOYMENT SUPPORT GROUPS FOCUS ON JOB READINESS FOR PERSONS RECOVERING FROM DRUG/ALCOHOL ABUSE AND HOW TO DEAL WITH ISSUES OF RECOVERY IN THE WORKPLACE. CLL INTENSIFIED ITS DIRECT OUTREACH TO EMPLOYERS, STAFFING AGENCIES AND RECRUITERS IN ORDER TO INCREASE POSITIVE EMPLOYMENT OUTCOMES. ALL SERVICES ARE PROVIDED BY OUR TEAM OF PEER MENTORS. CLL IS THE ONLY AGENCY IN THE SAN FERNANDO VALLEY WHERE ALL STAFF MEMBERS - INCLUDING THE EXECUTIVE DIRECTOR - ARE FORMER CLIENTS. KEY OUTCOMES OF THE JOB READINESS PROGRAM INCLUDE: -A TOTAL OF 481 CLIENTS RECEIVED SOME TYPE OF EMPLOYMENT ASSISTANCE. -217 CLIENTS PARTICIPATED IN IN-DEPTH JOB READINESS SERVICES WITH 164 OBTAINING PLACEMENT FOR 76% PLACEMENT RATE.

3.CASE MANAGEMENT SERVICES: CLL CONTRACTED WITH THE COUNTY OF LOS ANGELES - DEPARTMENT OF HEALTH SERVICES TO PROVIDE PEER GUIDED REENTRY INTENSIVE CASE MANAGEMENT SERVICES TO THOSE BEING RELEASED FROM THE LA COUNTY JAIL AND OTHER JUSTICE INVOLVED INDIVIDUALS. CLL PROCESSED 485 REFERRALS AND SERVED 221 CLIENTS WITH CASE MANAGEMENT AND NAVIGATION SERVICES TO CONNECT CLIENTS WITH HOUSING, EMPLOYMENT, HEALTH AND OTHER REQUESTED SERVICES.

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