SAVILA COLLABORATIVE
1317 Isleta Blvd SW, Albuquerque, NM 87105 www.centrosavila.com

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Organizations Filed Purposes: The Svila Collaborative d.b.a. Centro Svila is a treatment program devoted to the recovery and healing of individuals, families, and communities suffering from emotional and psychological distress. Our vision is a healthy, engaged and equitable community. Our mission is to improve the mental health of our community by ensuring access to linguistically and culturally relevant, quality mental health, prevention and social services and, education and healthcare professional development.

The Svila Collaborative d.b.a. Centro Svila is a treatment program devoted to the recovery and healing of individuals, families, and communities suffering from emotional and psychological distress. Our vision is a healthy, engaged and equitable community. Our mission is to improve the mental health of our community by ensuring access to linguistically and culturally relevant, quality mental health, prevention and social services and, education and healthcare professional development. Our comprehensive model of care works to decrease health disparities in Bernalillo County by providing: outpatient mental health services, case management/peer support/systems navigation, no-cost health insurance enrollment assistance for Medicaid and the New Mexico Health Insurance Exchange, school-based counseling, therapeutic gardening, food security support, drug and alcohol counseling and recovery support, and supervision, training and research opportunities for students and health professionals. Our

Centro Svila provides preventative primary mental healthcare direct clinical services including: outpatient mental health assessment, evaluation, counseling, psychotherapy, and drug and alcohol addiction recovery treatment available to individuals, couples and families residing in Bernalillo county and the surrounding community, regardless of their ability to pay. During FY 20-21, Centro Svila expanded our clinical staff and programming. All clinical staff are bilingual English/Spanish speaking to reduce cultural and linguistic barriers to treatment. Due to the COVID-19 Pandemic we shifted to a primarily remote telehealth model in March 2020 in order to decrease the spread of the virus and infection risk to our clients and staff. This shift in service provision created new ways for our providers to connect with clients and more flexibility in scheduling clients. We expanded our efforts to make our clinical services more accessible by extending remote access to programming to several South Valley and International District public schools to offer free culturally and linguistically appropriate counseling and peer support services to students and their family members. Over the course of the year, Centro Savilas staff: Provided behavioral healthcare to hundreds of families; Implemented mindfulness and stress management skills groups for patients experiencing anxiety and depression; Continued a Spanish-speaking Grief Support Group; Provided outpatient drug and alcohol counseling to community and court-mandated patients; Collaborated with partner organization Casa de Salud to provide opiate/opioid holistic outpatient treatment services; Expanded our suicide prevention program; Provided integrated case management and clinical services to youth involved in the criminal justice system and their families; Provided integrated clinical and case management services to victims of crime at our South Valley and International District sites, at the West Side Emergency Housing Center and; Expanded our Food Security program and rental assistance to respond to increased community instability in these areas caused by the COVID-19 pandemic and its economic impact in the communities we serve. Since 2017, Centro Savila has experienced significant expansion of staff, services and office sites. During the 2020-2021 fiscal year, Centro Savila added a new site in Albuquerques International District, and expanded integrated services so that they are located at each site. Unrestricted operational funding from donations, grants and philanthropic contributions as well as agency participation in the National Health Service Corps allowed us to offer clinical services regardless of clients ability to pay at each site. During FY 2020-2021, Centro Savila received a one-time award from the board of Hogares Inc. to support our mission. This award helped Centro Svila to build a reserve that will provide sustainability and financial security in the years to come. The following were specific grants Centro Svila used to support our clinical programming.Clinical Services: VOCA Centro Svila renewed a grant to assist victims of violent crimes through VOCA (Victims of Crime Act). VOCA established a Crime Victims Fund in 1984 from fines and penalties paid by convicted federal offenders. The Crime Victims Fund is awarded to local victim assistant programs throughout the United States to help compensate victims in every state for crime-related losses. The crime-related losses might include medical and dental care, funeral and burial expenses, loss of earning, mental health counseling and others up to a maximum of twenty thousand dollars.Centro Svila began providing clinical and case management services to qualifying individuals October 1st, 2018. To qualify for services under the VOCA grant, clients need to have been victims of a serious crime and not have access to health insurance. VOCA funding is meant to increase victim safety by providing trauma informed, culturally competent emotional support and safety services as well as information and referral and personal advocacy accompaniment through case management/systems navigation services. Clinical support services include: crisis intervention, individual therapy and group therapy, as well as trauma-informed mental health evaluations in support of the immigration cases of crime victims. Case management/navigation services, include providing information about the criminal justice process, referral to victim services, supports and resources, as well as assistance in applying for benefits and services, interpreter services, intervention with other agencies and institutions on behalf of victims of crime.During FY 20-21, Centro Svila served 132 individual clients. Each client was provided with an individual assessment, evaluation, and therapy services according to their needs. All clients were informed of CVRC services and assessed to determine the need for case management/navigation services as well as wraparound services. If called for, case management services were provided in conjunction with clinical services.Clinical Services: CTICTI is two-year program funded by the ACEs grant provided to Centro Svila by the Behavioral Health Initiative (BHI) of Bernalillo County and a City of Albuquerque grant to provide services to 18 year-old and older young adults and to provide Life Skills classes. Since inception, CTI has provided intensive therapeutic and case management services to a diverse array of youth and their families within the greater Albuquerque area of New Mexico. Centro Svilas Critical Time Intervention (CTI) Program is a 9-month youth enrichment program designed to support systems involved youth ages 12-24 and their families reach their full potential. Our CTI team is a passionate group of bi-lingual Spanish/English speaking professionals who are committed to empowering youth, their families, and our community. Our goal is to enhance a youths social, emotional, and physical well-being. Our culturally mindful intensive therapeutic and case management interventions are designed to assist youth and their families in building a healthier alliance with themselves and within their environments through the development of five dynamic self-advocacy characteristics: advanced self-awareness, mindful communication, deepened knowledge of rights, inclusive leadership skills, valued holistic health. Our services include: Therapeutic Mental Health Services (individual, couples, family, and group), Case Management Services, Clinical Support Groups focused on Community Engagement and Self-Advocacy, Caregiver Advocacy Council, Youth Leadership Council. During FY 20-21, CTI clients served: 464 new and continuing primary and secondary clients which include youth participants and their family/support system members. These clients demonstrated sustained employment and healthier communication with their communities (work, school, and family) and lower rates of recidivism into systems involvement.Clinical Services- Suicide Prevention: Centro Savila renewed funding in FY 20-21 from Bernalillo Countys Behavioral Health Initiative, to implement its comprehensive, culturally and linguistically specific, multi-tiered suicide prevention program in the South Valley and International District of Bernalillo County. The primary target population for these services are low-income, high-risk children and adults who experience suicidal ideations and who reside in the South Valley or International District of Bernalillo County. The secondary target population for the proposed project are school personnel and family members of the primary target population. The intended outcomes of this program are: Reduced incidence of suicidal ideation and behaviors; Reduced incidence of suicide and suicide attempts; Increased community and individual awareness of suicide and suicide prevention programs and strategies. Improved behavioral health and community wellness.Centro Svilas Suicide Prevention offers telephonic and in-person screening and triage; individual and family counseling to reduce suicidal ideation; group support; attachment-based preventative education for parents and children; and trainings to school-based personnel to increase their capacity to identify and respond to suicidal ideation. In total, 344 clients received services in this program during FY 20-21.

Case Management: Centro Svila provides systems navigation and case management services to clients that have difficulty accessing services to meet their basic needs. Case Management services are available to assist child and adult clients with accessing services and community support systems such as supported living, educational services, vocational services, welfare, food stamps and medical services. Case Managers assist clients through advocacy, educational activities, and coordination of services. Centro Svilas culturally and linguistically sensitive case management services are provided by certified Community Health Workers (CHWs), Certified Peer Support Workers (CPSWs) and social work interns who coordinate and provide services and resources necessary to promote recovery, rehabilitation and resiliency to program participants and their family. Case managers identify and addresses the barriers that impede the development of skills necessary for independent functioning. Their work consists of a variety of interventions, with at a minimum 60 percent face-to-face and in-vivo that can include accompaniment and advocacy with clients in home, school and work environments as they navigate complicated systems. Case Managers, Pathways Navigators, student interns and CTI Specialists conduct needs assessments, screen for Adverse Childhood Experiences, and assist Centro Svila's clients in the development and coordination of a treatment plan that may include a recovery or resiliency management plan, a crisis management plan. When requested, our team may provide advocacy and accompaniment to ensure access to basic needs including behavioral health care, support and intervention in crisis situations and planning that incorporates the use of natural supports and alternatives to the utilization of emergency departments and inpatient services.During FY 20-21, Centro Svila participated in the Pathways to a Healthy Bernalillo County program providing services to some of the most economically, psychologically and physically vulnerable residents of Bernalillo County. With the addition of the Hopkins Center in the International District in 2017, Centro Svila added a Pathways Navigator to our team who serves the International District. During the 20-21 FY Centro Savila reapplied for this funding and became with other 4 other collaborating partner non-profits in Albuquerque and was awarded a 5 year contract in which Centro Savila is the lead organization. The goal of this collaboration is to address systems changes by focusing on the data collected by our navigators that indicates structural barriers for our clients. Centro Savila also worked with our team of CPSWs to address the basic needs of residents at Albuquerques Westside Emergency Housing Center (WEHC). Peer Case Managers (CPSWs) in this program served over 1120 unduplicated clients.In addition to our Pathways Navigators, and Peer Support Workers, Centro Savila supervises Masters in Social Work (MSW) interns from New Mexico Highlands University and New Mexico State University. Centro Svila provided work experience and training to student volunteers and interns from UNM, NMHU, and NMSU clinical programs on case management services and the social determinants of health. Our organization expanded our Community Health Worker (CHW)/Promotora efforts to integrate research, education and services to reduce behavioral health disparities with Hispanic and Latino populations and collaborated with researchers at the University of New Mexicos Transdisciplinary Research, Equity and Engagement Center for Advancing Behavioral Health and other community partners in the Immigrant Wellbeing Project. Centro Svila continued to integrate CHW training into our health insurance education, outreach and enrollment efforts to facilitate uninsured and newly insured in finding a healthcare home and other social supports. We continued to act as the coordinator of the Community Partnership for Health Equity (CPHE) program, a national network of public health groups, that focus on upstream healthcare prevention, community engagement, and integration of healthcare and social services. During FY 20-21 Centro Svila made many modifications to our case management program to respond to community barriers accentuated by the COVID-19 pandemic. Our service delivery changed significantly by pivoting to remote services to protect against the spread of COVID-19. Centro Savila distributed over 30,000 surgical masks to community members to provide PPE to families that could not afford to pay for them. The pandemic created new obstacles as many government organizations downsized or limited access and wait lines increased. Our case management staff responded to the immediate needs of our clients for basic resources to sustain their families including food and protection from eviction. We quadrupled our food security distribution and partnered with USDA, Rio Grande Food Project, Road Runner Food Bank and Mo-Grow to expand access to healthy produce and food products. We also accessed moneys from the CARES act to support families needing rent/housing assistance and advocated with clients to prevent eviction.

Other Programs: Strengthening Families Program Nationally recognized for its evidence-based practices, the Strengthening Families Program (SFP) involves the entire family in a 14-session program that equips them with tools and strategies to increase positive parenting, and parental supervision and involvement, while reducing substance use, parent and child depression, as well as family conflict. This parenting program offers classes for both parents and children where they acquire tools to help them improve their childrens social skills, and the familys cohesion, communication and resilience. The program mission is to educate parents about the importance of positive parental behavior and parents being the role model, guide and monitor of their child as they develop their values and choose their behaviors and path in life. Centro Svila reached the following established goals: assessing and improving the evaluation tool through the UNM Lab to reflect more accurately the programs efficacy and to be more culturally relevant; to train new adult and youth facilitators to increase youth participation through the training. During FY 20-21, 88 individuals completed the program. Immigrant Well-Being Project The Immigrant Well-being Project (IWP) is a study that works together with UNM TREE Center. The program intends to identify obstacles that immigrants from Central and South America face when arriving into the United States. It also helps understand how it affects their life in the new country and how they adapt into a different country and a different culture. The IWP occurs from November thru May and each family selected gets paired with a University of New Mexico undergraduate or graduate student. The UNM student helps the family reach and look for resources that they may need. Last year, one of Centro Svilas families were able to purchase their own home and open their own business.CollaborationsCentro Svila participates in efforts with community allies and partners to build collective impact that will address systems level change. During the 2018-2019 fiscal year Centro Svila participated in La Red del Rio Abajo, Bernalillo County RRED, ACES and BHI collaborative efforts. Centro Savila staff and administration worked to improve culturally and linguistically appropriate care access and eliminate geographic and transportation barriers for low-income and indigent Bernalillo County resident.COVID-19 Pandemic SupportDuring FY 20-21 Centro Savila applied for and received funding from the U.S. Small Business Associations Paycheck Protection Program (PPP). This funding was to incentivize keeping workers on payroll and to help pay for costs associated to the impact of the COVID-19 pandemic including loss in income, technology costs associated with the pivot to remote work and support for staff members and families infected with COVID-19. Centro Savila also applied for CARES Act funding to pass resources on to our clients including food, technology and rental assistance.

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