GOODWILL INDUSTRIES OF CENTRAL EAST TEXAS INC
301 HILL STREET, LUFKIN, TX 75904

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Organizations Filed Purposes: GOODWILL PARTNERS WITH WORKFORCE SOLUTIONS DEEP EAST TEXAS TO OVERSEE THE NEW CCS PROGRAM, WHICH PROVIDES FINANCIAL ASSISTANCE FOR CHILDCARE TO LOW- INCOME FAMILIES IN THE 12-COUNTY DEEP EAST TEXAS REGION IN ORDER TO HELP THEM FIND/RETAIN EMPLOYMENT AND PARTICIPATE IN TRAINING/EDUCATION PROGRAMS AS THEY WORK TO IMPROVE THEIR LIVES AND THE LIVES OF THEIR CHILDREN.

GOODWILL COLLABORATES WITH OUR COMMUNITY TO TRANSFORM DONATIONS INTO INNOVATIVE TRAINING, EMPLOYABILITY, AND FINANCIAL STABILITY PROGRAMS THAT EMPOWER PEOPLE WITH DISABILITIES AND OTHER BARRIERS TO ACHIEVE INDEPENDENCE.

DONATED GOODS RETAIL (DGR) PROGRAM: THIS PROGRAM CONSISTS OF THE FOLLOWING: ATTENDED DONATION CENTERS, TRADITIONAL RETAIL STORES, AN ECOMMERCE "VIRTUAL" STORE, THE LOGISTICS DEPARTMENT (FOR MOVING DONATIONS, STORING DONATIONS, AND SUPPORTING THE RETAIL STORES), AND THE POST-RETAIL/RECYCLING OPERATION. THE COLLECTION & SALE OF DONATED GOODS PRODUCES REVENUE GOODWILL USES TO PROVIDE EMPLOYMENT-RELATED SERVICES TO THE COMMUNITY. MORE IMPORTANTLY, HOWEVER, EACH DEPARTMENT IN THE DGR PROGRAM SERVES AS A TRAINING CENTER WHERE CLIENTS WITH DISABILITIES AND OTHER BARRIERS TO EMPLOYMENT GAIN VALUABLE SKILLS NEEDED TO PREPARE FOR AND OR INTEGRATE BACK INTO THE WORLD OF WORK. EVERY TEAM MEMBER IN DGR HAS TWO ROLES: 1) DOING THE JOB HE OR SHE WAS HIRED TO DO AND 2) SERVING AS A TRAINER/COACH FOR CLIENTS WITH DISABILITIES & OTHER BARRIERS TO EMPLOYMENT WHILE THESE CLIENTS RECEIVED REAL-WORLD ON- THE-JOB TRAINING IN OUR DGR FACILITIES. IN 2019, GOODWILL SERVED 22,537 DONORS AND 88,086 CUSTOMERS THROUGH THE DGR PROGRAM. GOODWILL ALSO COLLECTED 1,712,812 POUNDS OF DONATIONS AT DONATION CENTERS, AND RECYCLED APPROXIMATELY 1,134,000 POUNDS OF DONATIONS IN OUR POST-RETAIL/RECYCLING DEPARTMENT. THE DGR PROGRAM PROVIDED 1,355,590 IN REVENUE TO SUPPORT OUR MISSION AND DIVERTED 89% (1,532,516 POUNDS) OF THE DONATIONS WE COLLECTED FROM THE LANDFILL. THROUGHOUT 2019, GOODWILL EMPLOYED 203 PEOPLE, INCLUDING SHORT-TERM, PAID ON-THE-JOB TRAINING CLIENTS, WITH 28% OF THOSE HAVING DISABILITIES AND/OR OTHER BARRIERS TO EMPLOYMENT. GOODWILL PAID 1,873,555 IN WAGES AND BENEFITS, INCLUDING 539,724 TO PEOPLE WITH DISABILITIES AND/OR OTHER BARRIERS TO EMPLOYMENT.

MISSION SERVICES PROGRAMS: THE MISSION SERVICES PROGRAM PROVIDES AN ARRAY OF SERVICES THAT PREPARE CLIENTS FOR EMPLOYMENT, INCLUDING EMPLOYMENT RELATED TRAINING/CERTIFICATIONS, JOB PLACEMENT AND RETENTION ASSISTANCE, AND FAMILY FINANCIAL STABILITY SERVICES, SUCH AS FINANCIAL EDUCATION, FINANCIAL COACHING AND ASSET-BUILDING SUPPORT, AND FREE TAX PREPARATION THROUGH THE VOLUNTEER INCOME TAX ASSISTANCE (VITA) FREE TAX PREPARATION PROGRAM. THESE SERVICES ARE FUNDED THROUGH DGR PROGRAM REVENUES, FEE-FOR-SERVICE FUNDS, PUBLIC & PRIVATE GRANTS, & DONOR CONTRIBUTIONS. IN 2019, THE MISSION SERVICES PROGRAM, SERVED 11,085 INDIVIDUALS. GOODWILL'S FREE VITA SITE HAD THE FOLLOWING RESULTS: 689 TAX RETURNS WERE PREPARED FOR LOW-INCOME FAMILIES. VITA ALSO SAVED CLIENTS OVER 250,000 IN TAX PREPARATION FEES, PUTTING THOSE FUNDS BACK INTO THE POCKETS OF LOCAL CONSUMERS.

CONTRACT SERVICES PROGRAM: THIS PROGRAM CREATES JOB OPPORTUNITIES FOR PEOPLE WITH DISABILITIES WHILE SIMULTANEOUSLY PROVIDING NEEDED SERVICES & PRODUCTS TO STATE & FEDERAL AGENCIES IN THE LOCAL COMMUNITIES WE SERVE. CURRENTLY, WE HAVE CONTRACTS WITH STATE GOVERNMENTAL AGENCIES WHEREBY WE HIRE PEOPLE WITH DISABILITIES TO FILL OPEN POSITIONS THEY HAVE AVAILABLE OR PROVIDE NEEDED SERVICES IN THEIR FACILITIES. IN 2019, GOODWILL EMPLOYED 11 PEOPLE WITH DISABILITIES AND OTHER BARRIERS AT THREE STATE AGENCIES IN THE REGION. THESE CLIENTS WORKED OVER 11,072 HOURS. THEY WERE PAID WAGES OF APPROXIMATELY 154,528.

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