WARREN CENTER INC
320 CUSTER ROAD, RICHARDSON, TX 75080 www.thewarrencenter.org

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Organizations Filed Purposes: The Warren Center provides professional evaluations, therapy services and support to children and families impacted with developmental delays and disabilities. Advocating, serving and empowering our clients has been at the heart of our nonprofit agency since it was formed fifty years ago. What began as a way for parents to have access to resources their children needed, is now a place of hope and support that thousands of families have received.

Typically, more than 3,900 families each year depend on The Warren Center to be "first responders" that offer early detection and intervention strategies for their children as well as needed help and guidance for any and all family needs. The Warren Center provides assessments for children birth to 5 years of age to determine the needs of each individual child. Therapy is tailored to each childs need, as no two children are the same. We service our clients needs through the following programs and services:EARLY CHILDHOOD INTERVENTION (ECI) This program serves children from birth to three years old who have delays or disabilities in communication, cognition, social/emotional, adaptive/self-help, feeding or gross/fine motor skills. Individual therapy is provided in the childs natural environment with an emphasis in parent coaching, education and partnering with the family to provide individualized therapeutic strategies within the context of everyday routines. In addition to therapy services, every family is provided education and guidance on community resources and training on how to be the best advocate for their child. We serve the entire North Dallas County area which includes 48 zip codes in North Dallas, Addison, Carrollton, Coppell, Farmers Branch, Garland, Irving, Park Cities, Richardson, Rowlett, Sachse, and Wylie. In fiscal year 2020 we served 2,531 children, providing 25,191 therapy hours, 1,676 evaluation hours and over 4,318 hours of additional resource guidance. Our program outcomes show noteworthy success, with 100% of our children showing significant progress in using appropriate behaviors to meet needs, 99% acquiring knowledge and skills and 99% displaying positive social/emotional skills.

CLINIC THERAPY SERVICES FOR CHILDREN This program provides speech, language, feeding, physical and occupational therapy for children primarily aged three to five years old. Individual therapy services are provided within a clinic setting at one of our three offices in Richardson, Carrollton and Garland to address most needs. Any other needs are addressed by educating families about and helping them access appropriate community resources. Group services are offered as needed to address social communication deficits that cannot be addressed in an individual session, especially for children on the autism spectrum. In FY 2020 we served 267 children, providing 5,657 therapy and 286 assessment hours. Our results are notable with 99% of the children making measurable progress.

FAMILY EDUCATION AND SUPPORT This service provides invaluable support to families through: Education - online and in-person information, tutorials and workshops; Resource Help online as well as via phone and in-person to provide an educated listening ear, guidance and community resource help to our parents and anyone else who reaches out; Support - online parent support group and free monthly respite care services in all three offices. Other activities include quarterly family fun days and graduation ceremonies for our ECI families. Additionally, staff providing these services engage in community networking and outreach events to ensure that the community is informed of our services. In FY 2020, our FES staff helped families by personally educating and helping them access additional services 974 times throughout this unprecedented year (over 600 of which were not families enrolled in our services). Researching and educating staff about community support that was constantly changing during the pandemic has been a weekly project providing invaluable support to the therapists and thus to the families enrolled in services. Improving easy online access to education, resources and support has been a huge focus this year. New online educational information and tutorials, including a COVID-19 specific support page and other community resources were added to our web-site and accessed 8,411 times. A closed Facebook support group was created and joined by 94 of our families in lieu of in-person support groups. Monthly in-person support groups, workshops and respite services as well as a graduation were held in the months prior to the pandemic. Operation Santa 2019 catered to and brought joy to over 880 of our special needs children and family members and provided an opportunity for community volunteers to give back via the 600 donated gifts given to all children in attendance and the 65 volunteers for the event.

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