INTERCOMMUNITY INC
800 CONNECTICUT BOULEVARD 4TH FLOOR, EAST HARTFORD, CT 06108 www.intercommunityct.org

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Organizations Filed Purposes: TO HELP PEOPLE IMPROVE THEIR QUALITY OF LIFE BY PROVIDING PHYSICAL, MENTAL HEALTH, AND ADDICTION SERVICES FOR OPTIMUM HEALTH AND RECOVERY.

TO HELP PEOPLE LIVING WITH MENTAL ILLNESS AND ADDICTION DISORDERS IMPROVE THEIR QUALITY OF LIFE BY PROVIDING OPPORTUNITIES FOR HEALING AND RECOVERY. WITHIN THIS MISSION, INTERCOMMUNITY RUNS 1) AN ADULT AND A CHILDREN'S OUTPATIENT CLINIC WITH BOTH MEDICAL AND CLINICAL SERVICES SERVING BOTH MENTAL ILLNESS AND SUBSTANCE ABUSE CLIENTS USING THE (IDDT) MODEL, 2) A REHABILITATION DEPARTMENT INCLUDING VOCATIONAL REHABILITATION, COMMUNITY SERVICE PROFESSIONALS, 3) A SOCIAL REHABILITATION PROGRAM, WHICH IS A MEMBER DRIVEN PROGRAM, WHICH PROVIDES SOCIAL, CULTURAL, EDUCATIONAL, REHABILITATIVE AND RECREATIONAL OPPORTUNITIES AS WELL AS PEER SUPPORT AND RUN PROGRAMS. INTERCOMMUNITY RECEIVED THE SPIRIT OF THE INDUSTRY AWARD BY THE CONNECTICUT COMMUNITY PROVIDERS ASSOCIATION. INTERCOMMUNITY IS THE ONLY LEAD MHA TO BE ACCREDITED BY BOTH ENTITIES. ALSO, IT WAS NAMED A 2012-2016 HARTFORD COURANT/FOXCT TOP MEDIUM WORKPLACE WINNER. IC HAS ACCOMPLISHED THIS AND IS NAMED ONE OF THE SUPER SEVEN.

PRIMARY CARE SERVICES ARE COMPRISED OF:UNDER THE FEDERALLY QUALIFIED HEALTH CENTER LOOK-ALIKE DESIGNATION, INTERCOMMUNITY PROVIDES PRIMARY CARE WITHIN ITS SCOPE OF PRACTICE THROUGH ITS COMMUNITY HEALTH CENTER LOCATED AT 281 MAIN STREET IN EAST HARTFORD. INTERCOMMUNITY SERVES AN UNDERSERVED POPULATION AND PROVIDES COMPREHENSIVE SERVICES WITH AN ONGOING QUALITY ASSURANCE PROGRAM. WITHIN TWO YEARS OVER 3,000 PATIENTS HAVE RECEIVED PRIMARY CARE THROUGH THIS CENTER. IN JUNE OF 2017, INTERCOMMUNITY OPENED A SECOND LOCATION FOR PRIMARY CARE SERVICES AT 16 COVENTRY STREET, HARTFORD. INTERCOMMUNITY PROVIDES THE FOLLOWING PRIMARY CARE SERVICES FOR PEOPLE OF ALL AGES: COMPLETE PHYSICAL EXAMS, SICK VISITS, GYNECOLOGIC EXAMS, VACCINATIONS, MEDICATION MANAGEMENT NUTRITION COUNSELING AND VISION AND HEARING SCREENINGS

ADULT SERVICES ARE COMPRISED OF:COMMUNITY SUPPORT TEAM - ASSISTS PEOPLE IN RECOVERY TO ACHIEVE THEIR OPTIMAL QUALITY OF LIFE AND COMMUNITY LIVING BY WORKING IN COLLABORATION WITH THE PERSON, TEACHING THEM THE NECESSARY SKILLS TO LIVE INDEPENDENTLY IN THE COMMUNITY AND GETTING THEM LINKED TO ESSENTIAL SERVICES. ALL CST SPECIALISTS HAVE BEEN TRAINED IN PSYCHIATRIC REHABILITATION BEST PRACTICE SERVICES BY BOSTON UNIVERSITY STAFF. THE PROGRAM RECEIVED A COMMENDATION FROM THE STATE OF CONNECTICUT DEPARTMENT OF MENTAL HEALTH AND ADDICTION SERVICES (DMHAS) COMMISSIONER RECOGNIZING THE SMOOTH TRANSITION TO A NEW SERVICE DELIVERY MODEL CALLED RECOVERY PATHWAYS. THE PROGRAM WAS ALSO A FINALIST IN THE 2011 DORLAND HEALTH CASE IN POINT PLATINUM AWARDS.OUTPATIENT SERVICES - PROVIDES INDIVIDUAL, FAMILY, AND GROUP THERAPY, AS WELL AS MEDICATION MANAGEMENT TO ADULTS LIVING WITH A MENTAL ILLNESS AND/OR SUBSTANCE USE. PSYCHIATRISTS, APRN'S, LCSW'S (LICENSED CLINICAL SOCIAL WORKERS), COUNSELORS AND NURSES FACILITATE A RANGE OF INDIVIDUALIZED TREATMENTS FOR BOTH THERAPY AND MEDICATIONS. IN ADDITION, THE INDIVIDUAL SERVICE PLAN MAY ALSO INCLUDE TRAUMA SENSITIVE SERVICES, COGNITIVE BEHAVIORAL THERAPIES, COGNITIVE BEHAVIORAL THERAPY (CBT), DIALECTICAL THERAPY (DBT), CO-OCCURRING DISORDERS TREATMENTS, GENDER SPECIFIC TREATMENTS, AND PSYCHO-EDUCATIONAL SERVICES. THE CLINIC WAS VOTED THE MOST IMPROVED OUTPATIENT CLINIC IN CONNECTICUT BASED ON DMHAS SATISFACTION SURVEYS IN FEB. 2008. THE CLINIC WAS ALSO RECOGNIZED AS A CO-OCCURRING ENHANCED ORGANIZATION BY DHMAS IN SEPT. 2009. STAFF PRACTICES DUAL DISORDERS TREATMENT (IDDT) IN COMPLIANCE WITH THE DARTMOUTH MODEL FOR ALL CLIENTS WITH CO-OCCURRING DIAGNOSES (MENTAL HEALTH AND SUBSTANCE ABUSE DISORDERS). INTERCOMMUNITY INTRODUCED THE OPEN ACCESS MODEL IN 2011 WHICH ALLOWS CLIENTS IMMEDIATE ACCESS TO MEDICATION AND INCOMING INTAKE ASSESSMENTS.ACCESS SERVICES ACTS AS FRONT DOOR AND PROVIDES EMERGENCY ACCESS FOR INTERCOMMUNITY. DURING CRISES, WE HELP INDIVIDUALS REGAIN CONTROL AND DEVELOP A PLAN TO GET OUT OF CRISIS MODE AND INTO RECOVERY. WE HAVE 24 HOUR/7 DAY TELEPHONE COUNSELING AND TRIAGE. WE HAVE MOBILE ASSESSMENTS FROM 7AM TO 10PM 7 DAYS PER WEEK. INTERCOMMUNITY HAS BEEN RECOGNIZED AS AN ENHANCED CARE CLINIC BY THE DEPARTMENT OF SOCIAL SERVICES SINCE 2007.SUPERVISED AND SUPPORTED HOUSING (HOUSING SERVICES) - PROGRAM STAFF IS AVAILABLE 24/7 AND THE OFFICE IS LOCATED OFF SITE IN AN APARTMENT IN VERY CLOSE PROXIMITY TO ALL PERSONS ENROLLED IN THE PROGRAM. THE GOAL OF THE PROGRAM IS TO ASSIST PEOPLE IN RECOVERY TO LIVE AS INDEPENDENTLY AS POSSIBLE IN COMMUNITY BASED RESIDENCES. PROGRAM STAFF PROVIDE ASSISTANCE WITH ALL AREAS OF DAILY LIVING, COMMUNITY INTEGRATION, EDUCATION ASSISTANCE, COUNSELING, PERSONAL FINANCIAL MANAGEMENT, COMMUNICATION SKILLS, USE OF LEISURE TIME AND OTHER ACTIVITIES. STAFF ALSO ASSISTS IN FINDING, OBTAINING AND MAINTAINING SAFE AND AFFORDABLE HOUSING.COMMON GROUND - A SOCIAL REHABILITATION PROGRAM WHICH IS MEMBER DRIVEN AND PROVIDES SOCIAL, CULTURAL, EDUCATIONAL, REHABILITATIVE AND RECREATIONAL OPPORTUNITIES AS WELL AS PEER SUPPORT AND PEER RUN PROGRAMS. INDIVIDUALIZED RECOVERY PLANNING IS DEVELOPED IN COLLABORATION WITH STAFF INVOLVED WITH THE CLIENT'S TREATMENT. ITEMS ADDRESSED IN THE PROGRAM ARE SKILLS ON LIFE MANAGEMENT, INTERPERSONAL, DAILY LIVING, AND PRE-VOCATIONAL AREAS. PROGRAM NEWSLETTERS ARE DEVELOPED MONTHLY BY MEMBERS. THE PROGRAM FACILITATES MANY SPECIAL EVENTS THROUGHOUT THE YEAR SUCH AS ACADIA, ME CAMPING TRIPS, TRIPS TO LOCAL EVENTS AND OTHER CULTURALLY DIVERSE ACTIVITIES. COMMON GROUND WAS NAMED CLUBHOUSE OF THE YEAR IN OCT. 2009 BY KEEP THE PROMISE. IT PLACED 2ND OUT OF 17 CLUBS IN THE STATE IN SAMSHA/CT BEHAVIORAL "WALK FOR WELLNESS" IN 2011. IN JAN. 2011, IT BECAME THE LOCUS OF A NEW MODEL OF CARE CALLED SECURE AND DEVELOPED BY INTERCOMMUNITY TO PROVIDE STRUCTURE AND SECURITY TO CLIENTS TRANSITIONING FROM IN-PATIENT CARE BACK TO THE COMMUNITY. IT HAS BEEN RECOGNIZED BY THE DMHAS COMMISSIONER AND IN 2012 IT WON THE CASE IN POINT AWARD FOR BEHAVIORAL HEALTH CASE MANAGEMENT. EMPLOYMENT SERVICES - THIS PROGRAM IS VOCATIONAL IN NATURE. THE REHABILITATIVE GOAL IS TO ASSIST PEOPLE IN RECOVERY IN FINDING, OBTAINING AND MAINTAINING COMPETITIVE EMPLOYMENT. VOCATIONAL COUNSELORS MAY PROVIDE ON SITE JOB COACHING, JOB DEVELOPMENT, FUNCTIONAL VOCATIONAL TRAINING, HELP IN COMPLETING JOB APPLICATIONS, RESUME DEVELOPMENT, INTERVIEW PREPARATION AND GENERAL COUNSELING AROUND JOB RELATED ITEMS. COUNSELORS ALSO ASSIST WITH ENROLLING IN GED CLASSES AND LOCAL COLLEGES.HUD - INTERCOMMUNITY HAS ONE HUD HOUSING PROGRAM WITH 18 APARTMENTS. THESE APARTMENTS ARE FOR PERSONS WHO ARE CHRONICALLY HOMELESS WITH MENTAL ILLNESS OR SUBSTANCE ABUSE DISORDERS. THE AIM OF THIS PROGRAM IS TO STABILIZE HOUSING ISSUES AND OBTAIN SUPPORTS FOR THESE INDIVIDUALS. EACH CLIENT HAS AN INDIVIDUALIZED PLAN OF SUPPORT TO ADDRESS PERSONAL ISSUES.BEHAVIORAL HEALTH HOME WHICH HAS ENABLED OVER 650 CHRONICALLY UNDERSERVED INDIVIDUALS TO OBTAIN PHYSICAL HEALTH SERVICES. THIS PROGRAM REDUCES THESE INDVIDUALS RELIANCE ON THE HOSPITAL EMERGENCY ROOMS FOR PHYSICAL SERVICES.YOUNG ADULT SERVICES - WHICH STARTED AND WHICH ENABLES YOUNG ADULTS TO LIVE INDEPENDENTLY, TO SOCIALIZE EFFECTIVELY AND EVEN TO START PROJECTS WHICH WILL ALLOW THEM TO BECOME BETTER MEMBERS OF SOCIETY.

CHILDREN SERVICES ARE COMPRISED OF:THE CHILDREN'S OUTPATIENT CLINIC (OPCC) USES A PHILOSOPHY OF A COLLABORATIVE STRENGTHS-BASED PERSPECTIVE. THE OPCC PROVIDES BEHAVIORAL, COGNITIVE, AND PSYCHIATRIC INTERVENTIONS TO CREATE POSITIVE GROWTH AND CHANGE FOR CHILDREN, ADOLESCENTS, AND THEIR FAMILIES. THE CLINIC SERVICES ARE DESIGNED TO PROMOTE MENTAL HEALTH, IMPROVE FUNCTIONING AND EFFECTIVELY DECREASE THE PREVALENCE AND INCIDENCE OF MENTAL ILLNESS, EMOTIONAL DISTURBANCE AND SOCIAL DYSFUNCTION IN CHILDREN, YOUTH, AND THEIR FAMILIES. CHILDREN AGES 2-18 AND THEIR FAMILIES ARE ELIGIBLE FOR SERVICES AT THE OPCC. THE CLINIC PROVIDES AN EXTENSIVE ARRAY OF SERVICES INCLUDING DIAGNOSTIC EVALUATIONS, INDIVIDUAL, FAMILY AND GROUP THERAPIES MEDICATION MANAGEMENT AND WHERE INDICATED, PSYCHOLOGICAL TESTING AND CRISIS INTERVENTIONS. THE CLINIC ALSO PROVIDES CONSULTATIONTO SCHOOLS AND OTHER AGENCIES. INTERCOMMUNITY VIEWS THE CHILD AND FAMILY (OR GUARDIANS) AS CENTRAL PARTS OF THE TREATMENT TEAM. COLLLABORATION WITH SCHOOLS AND OTHER SUPPORT AGENCIES IS ENCOURAGED. WHEN APPROPRIATE, PARENTS OF MINORS RECEIVING SERVICES MAY BE REFERRED TO THE ADULT OUTPATIENT CLINIC FOR ADDITIONAL SUPPORT.CHILDFIRST A DEPARTMENT OF PUBLIC HEALTH SUBCONTRACT FOR 2 TEAMS TO PROVIDE SERVICE IN THE COMMUNITY FOR CHILDREN AND FAMILIES.

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