CREDIT BUILDERS ALLIANCE INC
1701 K STREET NW STE 1000, WASHINGTON, DC 20006 www.creditbuildersalliance.org

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Organizations Filed Purposes: CBAS MISSION IS TO HELP ORGANIZATIONS MOVE PEOPLE FROM POVERTY TO PROSPERITY THROUGH CREDIT BUILDING. WE DO THIS BY BUILDING THE CAPACITY OF OUR NONPROFIT AND MUNICIPAL MEMBERS TO IMPLEMENT STRATEGIES NECESSARY TO HELP THEIR CLIENTS BUILD CREDIT AND ENTER THE FINANCIAL MAINSTREAM. CBA FILLS A VOID BY BEING A BRIDGE FOR CREDIT BUILDING ACTIVITIES FOR NON-TRADITIONAL FINANCIAL SERVICE PROVIDERS. OUR ACTIVITIES FALL ALONG A CONTINUUM, WHICH ALLOWS CBA TO MEET OUR MEMBERS NEEDS AT WHEREVER POINT THEY MAY BE IN THE CREDIT BUILDING PROCESS. IN 2019, CBA REIMAGINED AND RESTRUCTURED OUR WORKFLOW TO BETTER SUPPORT OUR POWERFUL NETWORK OF OVER 550 MEMBER ORGANIZATIONS BY OFFERING STREAMLINED INTAKES, BUREAU SERVICES ONBOARDING AND SUPPORT, AS WELL AS ENHANCED ONLINE ACCESS TO TOOLS, RESOURCES AND TRAINING.

TO HELP ORGANIZATIONS MOVE PEOPLE FROM POVERTY TO PROSPERITY THROUGH CREDIT BUILDING.

1. CORE PLATFORM SERVICES: MEMBER AND STAKEHOLDER RELATIONS, CREDIT BUREAU SERVICES, AND TRAINING INSTITUTE A. MEMBER AND STAKEHOLDER RELATIONS IN 2019 OUR NEW MEMBER AND STAKEHOLDER RELATIONS TEAM SUPPORTED THE ONBOARDING OF 70 NEW MEMBERS AND CREATED SYSTEMS FOR HANDLING CURRENT MEMBER ISSUES EFFECTIVELY AND EFFICIENTLY. THIS TEAM PROVIDED BETTER, MORE STREAMLINED PROSPECTIVE MEMBER OUTREACH AND RELATIONSHIP CULTIVATION THROUGH CONFERENCES AND OTHER OUTLETS, MANAGED CBAS COMMUNICATIONS AND MARKETING EFFORTS, INCLUDING EFFORTS TO RESTRUCTURE THE WAY CBA PACKAGES AND PRICES ITS VALUABLE SERVICES. TODAY, CBA HAS 554 MEMBERS. B. BUREAU SERVICES I. CBA REPORTER IS AN AWARD-WINNING, ONE OF A KIND SERVICE THAT OFFERS NONPROFIT AND MUNICIPAL LENDERS THE TECHNICAL ASSISTANCE, CONCRETE SOLUTIONS, AND INTERAGENCY CONNECTIONS THEY NEED TO EFFECTIVELY AND EFFICIENTLY HELP THEIR LOW- AND MODERATE- INCOME CLIENTS BUILD CREDIT AND LONG-TERM FINANCIAL CAPABILITY BY REPORTING THEIR LOW- AND MODERATE- INCOME BORROWERS MONTHLY MICROENTERPRISE, SMALL BUSINESS, AND CONSUMER LOAN PAYMENTS TO THE MAJOR CONSUMER CREDIT BUREAUS EXPERIAN, TRANSUNION, AND EQUIFAX. CBA OFFERS A STREAMLINED ON-BOARDING PROCESS FOR GUIDING LENDER MEMBERS THROUGH THE CREDIT BUREAU CREDENTIALING PROCESS IN ORDER TO REPORT THEIR LOANS AND SUPPORTS THE REGULAR TRANSMISSION OF THAT LOAN REPAYMENT DATA. CBA PROVIDES ONGOING AND ON-DEMAND TECHNICAL ASSISTANCE TO MEMBER LENDERS, REVIEWS METRO2 DATA FOR ACCURACY, AND MONITORS THEIR BORROWERS EOSCAR DISPUTES. TODAY, CBA REPORTER ENABLES 216 NONPROFIT LENDERS TO REPORT OVER 69,692 TRADE LINES EVERY MONTH, TOTALING 2.1 BILLION IN CREDIT EXTENDED TO THEIR RESPECTIVE BORROWERS TO START A BUSINESS, MEET A HOUSEHOLD NEED, AND/OR SIMPLY BUILD POSITIVE PERSONAL AND BUSINESS CREDIT HISTORY. II. CBA BUSINESS REPORTER IS AN ADD-ON SERVICE THAT ENABLES MEMBER LENDERS TO REPORT THEIR BORROWERS MONTHLY MICROENTERPRISE OR SMALL BUSINESS LOAN PAYMENTS TO THE COMMERCIAL CREDIT BUREAUS EXPERIAN BUSINESS INFORMATION SOLUTIONS AND DUN & BRADSTREET IN ORDER TO BUILD THEIR BUSINESS CREDIT PROFILES. III. CBA ACCESS ENABLES NONPROFITS TO PULL AND PURCHASE CREDIT REPORTS AND CREDIT SCORES FROM THE MAJOR CREDIT BUREAUS TRANSUNION AND EXPERIAN, AND IN 2018 EXPANDED THIS SERVICE TO INCLUDE ACCESS TO REPORTS PRODUCED BY LEXISNEXIS (FOR ACCESS TO NONTRADITIONAL AND ALTERNATIVE CREDIT DATA), NOVA CREDIT (FOR ACCESS TO OVERSEAS CREDIT DATA), AND CHEXSYSTEMS (FOR THOSE WORKING WITH THE UNBANKED). CBA ACCESS OFFERS QUALIFIED MEMBERS ACCESS TO THESE REPORTS AT POOLED PRICES IN ORDER TO UNDERWRITE LOANS, PROVIDE FINANCIAL COUNSELING AND CREDIT COACHING, AND -- WITH SOME CONTRACTUAL RESTRICTIONS -- TRACK THE CREDIT IMPROVEMENT OUTCOMES OF CLIENTS. SIMILAR TO CBA REPORTER, CBA IMPLEMENTS A STREAMLINED ON-BOARDING PROCESS TO GUIDE NONPROFITS THROUGH THE CREDIT BUREAU CREDENTIALING PROCESS IN ORDER TO ACCESS THEIR CLIENTS CONSUMER CREDIT REPORTS. CBA ALSO OFFERS ON-DEMAND TECHNICAL ASSISTANCE AND SUPPORT TO NONPROFITS AROUND GENERAL CREDIT REPORT REVIEWS AND CODES, CREDIT REPORT SCORE INTRICACIES AND OTHER INFORMATION RELEVANT TO MEMBERS AND THEIR CLIENTS AROUND CREDIT REPORTS AND SCORES. TODAY, CBA ACCESS ENABLES 319 NONPROFITS ENGAGED IN LENDING AND/OR FINANCIAL EDUCATION TO GET CREDENTIALED TO PULL APPROXIMATELY 11,098 CREDIT REPORTS FROM TRANSUNION AND EXPERIAN A MONTH. FEWER THAN A DOZEN NONPROFITS ARE ACCESSING NEW REPORTS OFFERED BY LEXISNEXIS, CHEXSYSTEMS AND NOVA CREDIT, BUT THIS NUMBER IS EXPECTED TO GROW IN 2020. C. TRAINING INSTITUTE I. CBAS SIGNATURE CREDIT AS AN ASSET TRAINING HAS BEEN OFFERED SINCE 2008 TO APPROXIMATELY 5700 NONPROFIT LENDER PRACTITIONERS, FINANCIAL COACHES AND EDUCATORS, SOCIAL SERVICE PROVIDERS AND OTHERS WORKING DIRECTLY WITH CONSUMERS AND ENTREPRENEURS TO PROMOTE FINANCIAL STABILITY AND INCLUSION. THE TRAINING AIMS TO HELP PARTICIPANTS: UNDERSTAND CREDIT BUILDING AS AN ESSENTIAL AND VIABLE ACTIVITY, FOUNDATIONAL TO THE SUCCESSFUL IMPLEMENTATION OF ANY FINANCIAL ASSET BUILDING STRATEGY FOR LOW-INCOME AND UNDERSERVED INDIVIDUALS AND FAMILIES; EXPLORE TOOLS AND DEVELOP SKILLS IN ORDER TO DESIGN, IMPLEMENT, AND MEASURE CREDIT BUILDING PROGRAMS BASED ON CLIENT NEEDS AND GOALS AS WELL AS ORGANIZATION MISSIONS AND CAPACITIES; AND ENGAGE WITH OTHER TRAINING PARTICIPANTS AND LEARN FROM CBAS GROWING CREDIT BUILDING COMMUNITY ABOUT BEST PRACTICES IN CREDIT EDUCATION, ACCESS TO RESPONSIBLE FINANCIAL PRODUCTS, AND MEASURING AND COMMUNICATING CLIENT CREDIT OUTCOMES. IN 2018, CBA EXPANDED THESE OFFERINGS THROUGH ITS NEW TRAINING INSTITUTE E-LEARNING PLATFORM AND CREDIT AS AN ASSET MASTER TRAINER CERTIFICATION PROGRAM. TODAY, 887 PRACTITIONERS ARE REGISTERED USERS OF THE TRAINING INSTITUTE, AND 47 ARE CERTIFIED TO DELIVER CREDIT AS AN ASSET TRAINING TO OTHER PRACTITIONERS IN THEIR LOCAL COMMUNITIES. IN 2019, CBA ALSO ROLLED OUT ITS SIX-PART VIRTUAL WEBINAR SERIES FOR THOSE WHO CANNOT ATTEND A FULL-DAY TRAINING IN PERSON, REACHING HUNDREDS. CBA ALSO NOW OFFERS IN-PERSON AND VIRTUAL TRAININGS CAN BE ADAPTED UPON REQUEST FOR MEMBERS AND NON-MEMBERS SEEKING TO ENHANCE THEIR UNDERSTANDING OF CREDIT BUILDING FOR A SPECIFIC SECTOR OR TARGET MARKET. II. UNDER THE UMBRELLA OF THE TRAINING INSTITUTE, CBA OFFERS TARGETED CREDIT BUILDING PROGRAM DESIGN, IMPLEMENTATION, AND MEASUREMENT CONSULTING TO MEMBER AND NONMEMBER NONPROFITS AND PUBLIC ENTITIES SEEKING TO DEVELOP OR ENHANCE THEIR CREDIT BUILDING EFFORTS BASED ON THEIR RESPECTIVE CLIENTS NEEDS AND GOALS AS WELL AS ORGANIZATIONAL MISSIONS AND CAPACITIES. IN 2019 CBA MANAGED NINETEEN CONSULTING CONTRACTS TO BRING ITS CREDIT BUILDING EXPERTISE, INDUSTRY CONNECTIONS, AND CREDIBILITY TO ORGANIZATIONS INTERESTED IN INVESTING IN THEIR CREDIT BUILDING CAPACITY.

2. INNOVATIONS CBA INCUBATES A NUMBER OF EMERGING AND INNOVATIVE CREDIT BUILDING INITIATIVES THAT ADVANCE ITS THEORY OF CHANGE: BUILDING CREDIT IS PART OF THE ASSET BUILDING PATHWAY TO IMPROVED FINANCIAL STABILITY AND MISSION DRIVEN NONPROFITS ARE UNIQUELY POSITIONED TO HELP THE LOW-INCOME HOUSEHOLDS THEY SERVE BUILD CREDIT AS AN ASSET. IN 2019 IN PARTICULAR, CBA: A. CATALYZED MUNICIPAL CREDIT BUILDING CBA RELEASED A COMMUNITY CREDIT BUILDING INITIATIVE PLANNING GUIDE TO ASSIST MUNICIPALITIES INTERESTED IN REPLICATING THE BOSTON BUILDS CREDIT (BBC) MODEL TO IMPROVE CREDIT OUTCOMES AT THE POPULATION LEVEL. WE ALSO HELPED FACILITATE FOUR COMMUNITY CREDIT CONVERSATIONS IN ST. LOUIS, MO; ATLANTA, GA; SHAWNEE, OK; AND KLAMATH FALLS, OR, IN COLLABORATION WITH THE CONSUMER FINANCIAL PROTECTION BUREAU (CFPB). THE GUIDE AND CONVERSATIONS WERE DESIGNED TO EXPLORE WHAT IT MIGHT LOOK LIKE TO SPUR CITYWIDE CREDIT BUILDING INITIATIVES THAT FIT THE STRENGTHS AND CHALLENGES OF DIFFERENT COMMUNITIES. B. RENT REPORTING FOR CREDIT BUILDING IN 2015, CBA FORMALLY ROLLED OUT ITS RENT REPORTING FOR CREDIT BUILDING SERVICE UPON SUCCESSFUL COMPLETION OF A PILOT FOCUSED ON HELPING AFFORDABLE AND PUBLIC HOUSING PROVIDERS REPORT THEIR RESIDENTS RENTAL PAYMENTS AS A CREDIT BUILDING STRATEGY. IN 2019, CBA CREATED A PREFERRED ARRANGEMENT WITH A FINTECH COMPANY, ESUSU FINANCIAL, TO BETTER SUPPORT THESE HOUSING PROVIDERS TO DEVELOP AND IMPLEMENT RENT REPORTING INITIATIVES THROUGH THE PROVISION OF TRAINING, TECHNICAL ASSISTANCE, AND ESUSU RENT REPORTER - A TURNKEY PLATFORM FOR REPORTING RENTAL PAYMENTS TO THE CREDIT BUREAUS. TODAY, CBA AND ESUSU ARE SUPPORTING THIRTEEN HOUSING PROVIDERS REPORTING OVER 300 RENTAL TRADE LINES. C. CBA SYMPOSIUM IN 2014, CBA OFFERED ITS FIRST EVER AND INCREDIBLY POWERFUL CREDIT BUILDING SYMPOSIUM. DUE TO POPULAR DEMAND THE CREDIT BUILDING SYMPOSIUM HAS SINCE BECOME AN ANNUAL EVENT. THE SYMPOSIUM IS INTENDED TO BE A DIALOGUE BETWEEN NONPROFIT ORGANIZATIONS INVOLVED IN CREDIT BUILDING AND THOSE CORPORATE ENTITIES WHOSE BUSINESS PRACTICES INCLUDE CREDIT REPORTING, CREDIT SCORING AND/OR CREDIT GRANTING. CBAS GOAL IS TO BROKER MORE DISCUSSION BETWEEN THESE TWO CONNECTED INDUSTRIES WITH THE INTENT OF CONTINUING TO BRIDGE GAPS IN UNDERSTANDING AND STRENGTHENING BONDS IN THE CREDIT REPORTING ARENA. AN OVERARCHING THEME FOR THE SYMPOSIUM EVERY YEAR IS THE LINKAGE BETWEEN THE WORK BEING DONE IN THE CREDIT BUILDING FIELD AND THAT OF THE BROADER ISSUES OF INCOME INEQUALITY, POVERTY REDUCTION, AND ASSET BUILDING. THE SYMPOSIUM ALSO OFFERS OUR MEMBERS AND OTHER CREDIT BUILDING INDUSTRY STAKEHOLDERS A GREAT OPPORTUNITY TO LEARN AND BUILD RELATIONSHIPS. IN 2019, CBAS CREDIT BUILDING SYMPOSIUM WAS THE LARGEST EVER WITH ALMOST 250 PARTICIPANTS IN ATTENDANCE.

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