Organizations Filed Purposes:
Covenant Health supports its member hospitals and other organizations (see Schedule A) serve the community by improving the quality of life through better health, regardless of a patient's ability to pay.
Covenant Health is the parent organization in a community-owned health care system in East Tenn.
Covenant Health is a comprehensive, community-owned health system dedicated to improving the health of the people it serves. Established in 1996 by the consolidation of Fort Sanders Health System, Knoxville, Tennessee, and MMC HealthCare System in Oak Ridge, Covenant Health is governed by a voluntary board of directors comprised of community leaders and medical professionals. With more than 10,000 employees, affiliated physicians and volunteers, Covenant Health is the Knoxville area's largest employer and has been named by Forbes as a Best Employer five years in a row. Covenant Health includes nine acute care hospitals in East Tennessee; Methodist Medical Center of Oak Ridge, Fort Sanders Regional Medical Center and Parkwest Medical Center in Knoxville, Fort Loudoun Medical Center in Lenoir City, LeConte Medical Center in Sevierville, Morristown-Hamblen Healthcare System in Morristown, Roane Medical Center in Harriman, Claiborne Medical Center in Tazewell and Cumberland Medical Center in Crossville. It also includes Peninsula, a division of Parkwest Medical Center, a behavioral health hospital in Blount County, Tennessee. Affiliated organizations include Thompson Cancer Survival Center, Thompson Oncology Group, Fortress Corporation and Subsidiaries, Covenant HomeCare, and Fort Sanders Perinatal Center. Philanthropic organizations include Fort Sanders Foundation and the Thompson Cancer Survival Center Foundation in Knoxville, Methodist Medical Center Foundation in Oak Ridge, Dr. Robert F. Thomas Foundation in Sevierville, and Morristown-Hamblen Hospital Foundation in Morristown. Funds raised by the foundations provide services, equipment and other resources for excellence in patient care.SERVICECovenant Health's various system-level divisions operationally support and facilitate the health system's not-for-profit mission of improving the region's quality of life through better health. These divisions include information technology, business office and health information management, along with system-wide departments such as human resources, learning and leadership development, and others. Information TechnologyThe Information Technology (CovIT) division of Covenant Health provides all computing equipment, information management solutions, and related support services to Covenant Health business entities across 9 acute care hospitals, a behavioral health hospital, 110 physician practices/clinics, and corporate operational support areas. Information management systems and related application support services (installations, upgrades, help desk) services are available on a 24/7 basis spanning healthcare functions across core patient-care clinical systems, physician, nursing, and associated ancillary systems (lab, radiology, pharmacy, therapy), as well as supporting business functions comprising patient accounting, materials management, finance, and human resources. CovIT also provides project management support related to analyzing, understanding and implementing solutions to satisfy regulatory and quality reporting requirements.CovIT has primary support for clinical applications and manages a centralized data center (as well as a backup disaster recovery data center) where hardware equipment is housed. This combination of remote-hosted and on-premise infrastructure enables the delivery of computing resources for all Covenant Health clinical/business functions on a 24/7 schedule. Additionally, CovIT is responsible for management of all PC workstations (desktop, laptop, mobile cart), all client-to-server internal and external network connectivity, and telephone services and equipment (PBX, handsets, cell phones, pagers) across the company. Key statistics for 2019 include: - In-patient admissions - 75,688 - Total orders using Cerner - 24,872,965 - Total orders managed via pharmacy - 7,067,727 - Accounts payable checks - 121,202 - Payroll checks/deposits - 254,122 - PCs supported - 11,348 - Total spam email messages blocked - 8,011,226 - Network access attempts blocked - 3+ billion - Overall telephone usage - 29,827,640 calls - # of Help Desk tickets: 254,553 actions processedBusiness Office Knoxville Business Office Services is the Centralized Business Office (CBO) for Covenant Health, providing accounts receivable management for Fort Sanders Regional Medical Center, Parkwest Medical Center, Fort Loudoun Medical Center, LeConte Medical Center, Methodist Medical Center, Morristown-Hamblen Hospital Association and Roane Medical Center. These services include, but are not limited to, customer service, payment collection, financial posting, refund processing, and insurance billing and follow-up. During 2019, CBO submitted over 1,096,000 insurance claims totaling in excess of $4,572,966,900. Bad debt expense for 2019 was approximately 1.9% of gross revenue, with bad debt recoveries/collections in excess of $15,546,800. The CBO handled over 137,823 incoming phone calls, following-up on over 674,512 open accounts and processed over 3.2 million financial transactions. PUTTING PATIENTS FIRSTHealth Information ManagementThe central Health Information Management (HIM) department encompasses all areas of traditional medical records, including transcription, coding, release of information, a 24/7 call center, central scanning, records preparation, regulatory compliance, clinical documentation improvement, and privacy protection. Services are provided for acute care hospitals, both inpatient and outpatient; home health; physician offices; and behavioral health. The objective of HIM is to provide comprehensive services that are available to all Covenant Health hospitals and facilities on a 24/7 basis. This enables the hospitals and facilities to provide more efficient and timely service at less cost. In 2019, the HIM department transcribed 22 million lines, scanned over 18.2 million pages, and coded 1,097,155 records.
Executives Listed on Filing
Total Salary includes financial earnings, benefits, and all related organization earnings listed on tax filing
| Name | Title | Hours Per Week | Total Salary |
|---|
| James D Vandersteeg | President & CEO | 50 | $1,798,925 |
| John T Geppi | EVP/CFO | 50 | $980,571 |
| Michael R Belbeck Jr | EVP - Hospital Operations | 50 | $812,527 |
| M Douglas Campbell Jr | General Counsel | 50 | $705,973 |
| Lucas D Johnson Sr | EVP - Physician Enterprise | 50 | $681,264 |
| Neil A Heatherly | President/CAO - Parkwest Med Ctr | 0 | $603,075 |
| Mark W Browne Md | SVP - Chief Medical Officer | 50 | $541,679 |
| Keith N Altshuler | President/CAO - Fort Sanders Reg | 0 | $484,815 |
| Debra A Welch | SVP - Human Resources | 50 | $463,212 |
| William M Ward | SVP - Chief Information Officer | 50 | $459,004 |
| Jeremy H Biggs | President/CAO - Methodist Med Ctr | 0 | $455,163 |
| Gordon E Lintz | President/CAO - Morristown-Hamblen | 0 | $402,039 |
| Debra R Honey | SVP - Chief Nursing Officer | 50 | $396,055 |
| William C Clabough | SVP - Business Development | 50 | $394,216 |
| Teresa A Giles | SVP - Finance | 50 | $391,007 |
| Amanda G Halford Md | VP - Care Coordination | 50 | $372,062 |
| Kathleen F Zitzman | Chief Compliance Officer | 50 | $298,291 |
| Patricia A Breeding | Former Integrity Compliance Officer | 40 | $172,422 |
| Barry J Lindeman | Director - Internal Audit | 50 | $113,452 |
| Joseph Metcalf Md | Director | 1 | $4,325 |
| Timothy Matthews | Director | 1 | $1,733 |
| James Fitzsimmons | Director/Chair | 1 | $1,563 |
| Gerald Boyd | Director | 1 | $1,550 |
| Joe Sutter | Director | 1 | $1,528 |
| Larry Mauldin | Director | 1 | $1,507 |
| James Gibson | Director | 1 | $1,495 |
| Mitchell Dickson Md | Former Director (through Aug. 2019) | 1 | $1,489 |
| Dave Miller | Director | 1 | $1,413 |
| Alvin Nance | Director | 1 | $1,378 |
| Ronni Chandler | Director | 1 | $1,343 |
| Carl Storms | Director | 1 | $1,307 |
| Randy Reid Md | Former Director (through Nov. 2019) | 1 | $1,202 |
| Amber Wisner | Director | 1 | $1,071 |
| Cosby Stone | Director | 1 | $1,068 |
| Richard Swanson | Former Director (through Sept. 2019) | 1 | $0 |
| King Purnell | Director | 1 | $0 |
| Roger Osborne | Former Director (through April 2019) | 1 | $0 |
| Linda Ogle | Director | 1 | $0 |
| Michael Casey Md | Director | 1 | $0 |
| Willard Campbell Md | Director | 1 | $0 |
Data for this page was sourced from XML published by IRS (
public 990 form dataset) from:
https://s3.amazonaws.com/irs-form-990/202003179349304035_public.xml