PARKWEST MEDICAL CENTER
100 Ft Sanders W Blvd, Knoxville, TN 37922 www.treatedwell.com

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Organizations Filed Purposes: Parkwest Medical Center provides quality healthcare, in alignment with Covenant Health's mission to serve the community by improving the quality of life through better health, regardless of the patient's ability to pay.

Parkwest Medical Center operates a full-service acute care hospital located in west Knoxville, Tennessee, and a psychiatric hospital in neighboring Blount County, TN with a combined total of 462 beds. It is a member of the Covenant Health system.

Parkwest Medical Center ("Parkwest") admitted its first patient on December 10, 1973. It became a not-for-profit hospital in 1990 and joined the Covenant Health system in 1996. SERVICEWest Knoxville's largest medical center, Parkwest has an organizational culture focused on treating every patient and visitor with courtesy, compassion, and respect. It is best known for excellence in orthopedics, cardiology, surgical, emergency, labor and delivery, and behavioral health. Parkwest served 281,704 patients in 2019. Of these, 257,292 were outpatients and 24,412 were inpatients with an average length-of-stay of 4.60 days. Peninsula, a division of Parkwest Medical Center ("Peninsula") is the behavioral services division of Parkwest Medical Center and the region's largest provider of behavioral health services. Peninsula has a 155-bed hospital in Blount County providing mental health services for adolescents and adults. Peninsula also provides outpatient services in four counties. PUTTING PATIENTS FIRSTIn 2019, Parkwest was recognized by U.S. News & World Report as the #7 hospital in Tennessee, the #2 hospital in Knoxville metro area, and rated as a high performing hospital by U.S. News & World Report for hip and knee replacements, COPD, and heart failure measures. BlueCross BlueShield gave the hospital a Blue Distinction Center for Knee Replacement and Hip Surgery, Maternity Care, and Spine Surgery. Parkwest's Joint Replacement Center has the second highest patient volume in the state. The Joint Commission has designated the hospital as an Advanced Primary Stroke Center, and Parkwest is a member of Covenant Health's stroke hospital network, which links Covenant Health's member hospitals in providing rapid diagnosis and treatment of stroke. The heart hospital at Parkwest has been designated by The Joint Commission as a top performer in heart, pneumonia, and surgical care. Parkwest is participating in a national initiative related to improving survival rates and outcomes for patients experiencing cardiogenic shock, and has earned the Gold Plus Quality Award from The American Heart Association, recognizing consistent compliance with evidence-based quality measures for care of patients experiencing heart attacks. The American Heart Association also awarded the hospital with a Silver Award for non-STEMI quality measures.The Childbirth Center at Parkwest Medical Center was recognized by the Tennessee Department of Health and Tennessee Hospital Association with the BEST FOR BABIES Award for efforts to reduce infant deaths. The "BEST for Babies" award focuses on hospital excellence for breastfeeding, early elective delivery reduction and safe sleep for Tennessee babies.Parkwest consistently receives excellent safety and customer satisfaction ratings from multiple survey sources.IMPROVING THE COMMUNITY'S QUALITY OF LIFE THROUGH BETTER HEALTHThe Tennessee Association of Mental Health recognized Peninsula's transitional task force as a program of excellence, and in 2018 Peninsula helped create the area's first suicide support group formed for those who have lost a loved one to suicide.Parkwest provided close to $259,000 worth of taxi/transportation vouchers to patients who were discharged and had no transportation available, and rent and security depostits for psych patients transitioning to independent living. Employees participate in the Greater Knoxville Heart Walk, raising funds and awareness for heart disease, and the March of Dimes March for Babies, which focuses on improving the health of newborns and infants. Parkwest also participates in local health fair screenings for area businesses and groups, usually providing carotid ultrasound screenings and physical therapy ergonomic education, as well as stroke education.The hospital has developed an "Honor Walk," a recognition of patients who have chosen to be organ donors in the event of their death. When this occurs, staff members gather in the hallways to pay final tribute as the patient is taken to the operating room for the organ donation procedure. COVENANT HEALTH SYSTEMParkwest is a member of Covenant Health. Covenant Health is a comprehensive, community-owned health system dedicated to improving the health of the people it serves. Established in 1996 by the consolidation of Fort Sanders Health System, Knoxville, Tennessee, and MMC HealthCare System in Oak Ridge, Covenant Health is governed by a voluntary board of directors comprised of community leaders and medical professionals. With more than 10,000 employees, affiliated physicians and volunteers, Covenant Health is the Knoxville area's largest employer and has been named a Best Employer five times by Forbes. Covenant Health includes nine acute care hospitals in East Tennessee: Methodist Medical Center of Oak Ridge, Fort Sanders Regional Medical Center and Parkwest Medical Center in Knoxville, Fort Loudoun Medical Center in Lenoir City, LeConte Medical Center in Sevierville, Morristown-Hamblen Healthcare System in Morristown, Roane Medical Center in Harriman, Claiborne Medical Center in Tazewell and Cumberland Medical Center in Crossville. It also includes Peninsula, a division of Parkwest Medical Center, a behavioral health hospital in Blount County, Tennessee.Affiliated organizations include Thompson Cancer Survival Center, Thompson Oncology Group, Fortress Corporation and Subsidiaries, Covenant HomeCare, and Fort Sanders Perinatal Center. Philanthropic organizations include Fort Sanders Foundation and the Thompson Cancer Survival Center Foundation in Knoxville, Methodist Medical Center Foundation in Oak Ridge, Dr. Robert F. Thomas Foundation in Sevierville, and Morristown-Hamblen Hospital Foundation in Morristown. Funds raised by the foundations provide services, equipment and other resources for excellence in patient care.Parkwest, as a member of the Covenant Health system, benefits from the collaboration among all affiliated organizations to promote quality improvement, patient safety and efficient delivery of care for the communities served.

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