CONTACT USA INC CONTACT HELPLINE INC
PO BOX 4641, OAK RIDGE, TN 378314641 www.contactlistens.org

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Organizations Filed Purposes: THE MISSION OF CONTACT HELPLINE IS TO PROVIDE FREE, CONFIDENTIAL CRITICAL SUPPORT BY TRAINED VOLUNTEER LISTENERS FOR PEOPLE IN CRISIS OR NEED. DAILY TELEPHONE WELFARE-CHECK SERVICE FOR THE ELDERLY, HANDICAPPED, AND THOSE LIVING ALONE.

PROVIDES FREE, CONFIDENTIAL CRITICAL SUPPORT BY TRAINED VOLUNTEER LISTENERS FOR PEOPLE IN CRISIS OR NEED. DAILY TELEPHONE WELFARE-CHECK SERVICE FOR THE ELDERLY, HANDICAPPED, AND THOSE LIVING ALONE. PROVIDE REFERRALS TO APPROPRIATE SOCIAL SERVICE AGENCIES. PROVIDE ACTIVE LISTENING TRAINING.

THE CONTACT TRAINED VOLUNTEER TELEPHONE CRISIS WORKERS PROVIDED CONFIDENTIAL ACTIVE LISTENING SUPPORT, COUNSELING AND REFERRALS TO MENTAL HEALTH PROFESSIONALS AND OTHER SOCIAL SERVICES AGENCIES. THE HELPLINE IS AVAILABLE EVERY DAY FROM 8 A.M. TO 11 P.M.ACCOUNTS FOR APPROXIMATELY 60% OF PROGRAM SERVICE EXPENSE.

THE CONTACT TRAINED VOLUNTEER TELEPHONE WORKERS MADE DAILY PHONE CALLS TO SENIOR CITIZENS, HANDICAPPED PERSONS AND THOSE LIVING ALONE TO PROVIDE THEM WITH SOCIAL CONTACT, REMINDERS, AND TO CHECK ON THEIR WELL-BEING. EMERGENCY MEASURES ARE TAKEN IF CONTACT IS NOT MADE. ACCOUNTS FOR APPROXIMATELY 30% OF PROGRAM SERVICE EXPENSE

CONTACT PROVIDES AN INTENSIVE "HOW TO ACTIVELY LISTEN" TRAINING PROGRAM AT LEAST TWICE A YEAR TO THE COMMUNITY. THE TRAINING CONSISTS OF TWENTY HOURS OF INSTRUCTION AND PRACTICE COVERING TOPICS SUCH AS GRIEF, DEPRESSION, SEXUAL ASSAULT, DOMESTIC VIOLENCE, SUICIDE, AND SUBSTANCE ABUSE.ACCOUNTS FOR APPROXIMATELY 10% OF PROGRAM SERVICE EXPENSE.

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