FAMILY LIFELINE
2325 WEST BROAD STREET, RICHMOND, VA 23220 www.familylifeline.org

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Organizations Filed Purposes: FAMILY LIFELINE PARTNERS WITH FAMILIES AND INDIVIDUALS, DELIVERING INTENSIVE HOME AND COMMUNITY-BASED SERVICES TO ACHIEVE AN EQUITABLE, RESILIENT COMMUNITY WHERE FAMILIES AND INDIVIDUALS ARE CONNECTED, SAFE, AND LIVING A HEALTHY, MEANINGFUL LIFE. OUR CARE APPROACH IS PERSON-CENTERED AND TRAUMA-INFORMED.

EARLY CHILDHOOD PROGRAMS: FAMILY LIFELINE'S EARLY CHILDHOOD PROGRAMS PROVIDE INTENSIVE HOME VISITATION SERVICES TO PREGNANT WOMEN AND FAMILIES WITH YOUNG CHILDREN LIVING IN THE GREATER RICHMOND AND PETERSBURG AREAS. SERVICES ARE FREE, VOLUNTARY, AND AVAILABLE UNTIL CHILDREN REACH SCHOOL AGE. WE OFFER THREE HOME VISITING MODELS - HEALTHY FAMILIES, PARENTS AS TEACHERS (PAT), AND CHILDREN'S HEALTH INVOLVING PARENTS (CHIP). AT THE CORE OF ALL THREE MODELS IS THE HOME VISIT. VISITS ARE PROVIDED 2 TO 4 TIMES PER MONTH, LAST APPROXIMATELY AN HOUR, AND TYPICALLY OCCUR IN A FAMILY'S HOME. VISITS ARE PLANNED USING AN EVIDENCE-BASED CURRICULUM AND FOCUS ON FAMILY WELL-BEING, HEALTHY PARENT-CHILD INTERACTIONS, DEVELOPMENT-CENTERED PARENTING, AND PROTECTIVE FACTORS. HOME VISITATION SERVICES INCLUDE ONE-ON-ONE COACHING, EDUCATION, CASE MANAGEMENT, HEALTH SUPERVISION, COUNSELING AND BEHAVIORAL HEALTH SUPPORT, SCREENING AND ASSESSMENTS, SERVICE PLANNING AND GOAL SETTING, AS WELL AS CONNECTIONS TO RESOURCES. RESEARCH SHOWS THAT EARLY CHILDHOOD EXPERIENCES, BOTH POSITIVE AND NEGATIVE, HAVE A DIRECT IMPACT ON HEALTH, DEVELOPMENT, AND LIFELONG LEARNING. OUR EARLY CHILDHOOD PROGRAMS WORK TO PREVENT ADVERSE CHILDHOOD EXPERIENCES BY INCREASING FAMILY RESILIENCE AND BUILDING ON PROTECTIVE FACTORS. OUR PREMISE IS STRAIGHT-FORWARD, STRENGTHENING FAMILIES PROVIDES A FOUNDATION FOR SUCCESS, TWO GENERATIONS AT A TIME. WE WORK IN PARTNERSHIP WITH FAMILIES TO INCREASE OVERALL WELL-BEING, ACHIEVE STABILITY, AND ENSURE THAT THEIR CHILDREN ARE HEALTHY, SAFE AND READY TO SUCCEED IN SCHOOL, WORK, AND LIFE. IN FISCAL YEAR 2019-2020, OUR EARLY CHILDHOOD PROGRAMMING EXPERIENCED GREAT SUCCESS. - SERVED 721 FAMILIES/1,185 PARENTS AND CHILDREN (INCLUDES COMMUNITY LIAISON REFERRAL AND OUTREACH) - 97% OF PARTICIPATING CHILDREN WERE CONNECTED TO A PRIMARY PROVIDER FOR SICK, ROUTINE, AND PREVENTIVE CARE - 91% OF PARTICIPATING CHILDREN WERE UP-TO-DATE WITH ALL AGE-APPROPRIATE IMMUNIZATIONS - 91% OF PARTICIPATING CHILDREN RECEIVED AGE-APPROPRIATE SCREENINGS FOR POSSIBLE DEVELOPMENTAL DELAYS - 99% OF PARTICIPATING FAMILIES REMAINED FREE OF CHILD ABUSE AND NEGLECT

LONG-TERM SUPPORT SERVICES: FAMILY LIFELINE'S LONG-TERM SUPPORT SERVICES PROVIDE INTENSIVE, HOME- BASED CARE TO OLDER ADULTS, PEOPLE WITH DISABILITIES, AND FAMILY CAREGIVERS LIVING IN THE METRO RICHMOND AREA. OUR COMPREHENSIVE SERVICES INCLUDE HOME CARE, VISITING VOLUNTEERS, SOCIAL WORK SERVICES/CARE COORDINATION, AND NURSING SUPPORT. ALSO, ALL PROGRAM PARTICIPANTS ARE OFFERED HONORING CHOICES (COUNSELING IN ADVANCE CARE PLANNING) AND NO WRONG DOOR (A VIRTUAL NETWORK DESIGNED TO STREAMLINE ACCESS TO RESOURCES ACROSS THE STATE). RESEARCH SHOWS THAT SOCIAL ISOLATION, FRAILTY, AND CHRONIC HEALTH CONDITIONS INCREASE SHARPLY WITH AGE. ADDITIONALLY, AS THE POPULATION AGES, MORE AND MORE INDIVIDUALS WILL FIND IT DIFFICULT TO CARRY OUT THE EVERYDAY TASKS NECESSARY TO AGE-IN-PLACE AND REMAIN SAFELY AT HOME. FAMILY LIFELINE'S LONG-TERM SUPPORT SERVICES ALLOW INDIVIDUALS AND FAMILIES TO REMAIN SOCIALLY ENGAGED WHILE MAINTAINING THEIR HEALTH, SAFETY, AND DIGNITY. IN FISCAL YEAR 2019-2020, OUR LONG-TERM SUPPORT SERVICES EXPERIENCED GREAT SUCCESS. - PROVIDED NEARLY 32,211 HOURS OF HOME CARE, CARE COORDINATION, AND NURSING SUPPORT - VISITING VOLUNTEERS PROVIDED 1,725 HOURS OF THEIR TIME - HOME CARE PARTICIPANTS SPENT 6,472 ADDITIONAL DAYS IN THEIR OWN HOMES, RATHER THAN A COSTLY FACILITY - BY DELAYING PLACEMENT IN INSTITUTIONAL CARE, THE NET SAVINGS TO THE VIRGINIA MEDICAID PROGRAM TOTALED 810,632 - 98% OF HOME CARE PARTICIPANTS REMAINED FREE OF FALLS AND FALL-RELATED INJURIES WHILE IN OUR CARE - 96% OF SURVEYED PARTICIPANTS REPORTED THAT THEY FEEL LESS LONELY AND MORE SOCIALLY CONNECTED, SINCE STARTING SERVICES - 100% OF SURVEYED PARTICIPANTS REPORTED THAT STAFF AND VOLUNTEERS PROVIDE COMPANIONSHIP AND MEANINGFUL SOCIAL CONTACT - 100% OF SURVEYED CAREGIVERS REPORTED THAT FAMILY LIFELINE SERVICES AND SUPPORTS HELPED TO REDUCE THEIR STRESS LEVEL

COMMUNITY SERVICES - THE PROGRAM PROVIDES EMERGENCY FOOD FOR FAMILIES IN CRISIS.

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