Organizations Filed Purposes:
TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST BY CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES; SETTING STANDARDS FOR MARKETPLACE TRUST; ENCOURAGING AND SUPPORTING BEST PRACTICES; CELEBRATING MARKETPLACE ROLE MODELS; AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR.
TO PROMOTE AND FOSTER THE HIGHEST ETHICAL RELATIONSHIP BETWEEN BUSINESSES AND THE PUBLIC THROUGH VOLUNTARY SELF-REGULATION, CONSUMER AND BUSINESS EDUCATION, AND SERVICE EXCELLENCE.
THE ORGANIZATION PROVIDES A VARIETY OF CONSUMER SERVICES INCLUDING PRE-PURCHASE REPORTING, VERIFIED CUSTOMER REVIEWS, DISPUTE RESOLUTION, ACCREDITED BUSINESS LISTINGS, AND ACCREDITED BUSINESS QUOTE SERVICES. DURING 2019, THE ORGANIZATION PROVIDED 4,869,760 BUSINESS PROFILES ON LOCAL COMPANIES IN RESPONSE TO INQUIRIES, PROCESSED 24,233 COMPLAINTS, POSTED 18,085 VERIFIED CUSTOMER REVIEWS, CONDUCTED 3,570 INFORMAL MEDIATIONS, FORMAL MEDIATIONS AND/OR ARBITRATIONS, AND PROVIDED APPROXIMATELY 18,018 QUOTES.
Executives Listed on Filing
Total Salary includes financial earnings, benefits, and all related organization earnings listed on tax filing
Name | Title | Hours Per Week | Total Salary |
Karen W Nalven | PRESIDENT/CEO | 60 | $167,397 |
John Zajac | CORPORATE COUNSEL | 50 | $117,176 |
Patricia S White | DIRECTOR & CONSULTANT | 8 | $29,702 |
Mark Vernick | DIRECTOR | 1 | $0 |
Ronald Ricardo | DIRECTOR | 1 | $0 |
Amy Rettig | DIRECTOR | 1 | $0 |
Jack Joyner | DIRECTOR | 1 | $0 |
Judie Glenn | DIRECTOR | 1 | $0 |
Thomas Cleary | DIRECTOR | 1 | $0 |
Terry Chapman | DIRECTOR | 1 | $0 |
John Richard | SECRETARY | 1 | $0 |
Jim Alex | TREASURER | 1 | $0 |
Joell Pollio | PAST CHAIR | 1 | $0 |
Steven G Klein | CHAIR | 1 | $0 |
Data for this page was sourced from XML published by IRS (
public 990 form dataset) from:
https://s3.amazonaws.com/irs-form-990/202042889349300904_public.xml