HOPE AND HELP CENTER OF CENTRAL FLORIDA INC
4122 METRIC DRIVE SUITE 800, Orlando, FL 32792 www.hopeandhelp.org

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Organizations Filed Purposes: TO END THE HIV/STI EPIDEMIC IN FLORIDA THROUGH COMPREHENSIVE HEALTH EDUCATION, PREVENTION, TESTING AND TREATMENT.

TO SAVE LIVES BY TREATING AND PREVENTING THE SPREAD OF HIV/AIDS IN CENTRAL FLORIDA.

MEDICAL CASE MANAGEMENT: MEDICAL CASE MANAGERS PROVIDE A RANGE OF CLIENT-CENTERED SERVICES THAT LINK CLIENTS WITH HEALTH CARE, PSYCHOSOCIAL, AND OTHER SERVICES. COORDINATION AND FOLLOW-UP OF MEDICAL TREATMENTS ARE COMPONENTS OF MEDICAL CASE MANAGEMENT. SERVICES ENSURE TIMELY, COORDINATED ACCESS TO MEDICALLY APPROPRIATE LEVELS OF HEALTH AND SUPPORT SERVICES AND CONTINUITY OF CARE THROUGH ONGOING ASSESSMENT OF CLIENTSKEY FAMILY MEMBERS' NEEDS AND PERSONAL SUPPORT SYSTEMS. MEDICAL CASE MANAGEMENT INCLUDES TREATMENT ADHERENCE COUNSELING TO ENSURE READINESS FOR AND ADHERENCE TO COMPLEX HIV/AIDS REGIMENS. DURING THE 2019-2020 FISCAL YEAR, MEDICAL CASE MANAGERS CONDUCTED MEETINGS WITH 497 CLIENTS, 81 OF WHICH WERE NEW TO THE AGENCY, TOTALING 4,334 HOURS DURING THE FISCAL YEAR.

REFERRAL FOR HEALTHCARE AND SUPPORT SERVICES SPECIALISTS: REFERRAL FOR HEALTHCARE AND SUPPORT SERVICES SPECIALISTS PROVIDE ADVICE AND ASSISTANCE IN OBTAINING MEDICAL, SOCIAL, COMMUNITY, LEGAL, FINANCIAL, AND OTHER NEEDED SERVICES. IN THE ORLANDO EMA, REFERRAL FOR HEALTHCARE AND SUPPORT SERVICES SPECIALISTS PRIMARILY CONDUCT ANNUAL ASSESSMENT OF THE ELIGIBLE CONSUMER TO DETERMINE SERVICE NEEDS, PROVIDE REFERRAL AND RELATED ACTIVITIES TO HELP THE CONSUMER OBTAIN NEEDED SERVICES. DURING THE 2019-2020 FISCAL YEAR, REFERRAL FOR HEALTHCARE AND SUPPORT SERVICES SPECIALISTS MET WITH 1,066 CLIENTS, 211 OF WHICH WERE NEW TO THE AGENCY. A TOTAL 4,085 HOURS WERE PROVIDED TO THE 960 CLIENTS DURING THE FISCAL YEAR FOR REFERRAL FOR HEALTHCARE AND SUPPORT SERVICES SPECIALISTS.

PREVENTION: THE PREVENTION PROGRAM CONSISTS OF HEALTH EDUCATORS PREFORIMING OUTREACH AND EDUCATIONAL PRESENTATIONS, SEXUAL HEALTH SCREENING AND INTERVENTIONS, AND SUPPORT SERVICES TO MINORITY AND UNDERSERVED CENTRAL FLORIDA COMMUNITIES. THE PREVENTION PROGRAM HAS TARGETED POPULATIONS AND INDIVIDUALS IN NEED OF HIV AND OTHER STI PREVENTION SERVICES THROUGH SEXUAL HEALTH COUNSELING, TESTING AND REFERRAL(CTR). ALL PEOPLE TESTING HIV+ ARE IMMEDIATELY REFERRED TO PEER MENTORING, MEDICAL CASE MANAGEMENT, AND MEDICAL CARE. WHILE ALL PEOPLE SCREENING AT RISK FOR CONTRACTING HIV ARE REFERRED TO PREP AND ADDITIONAL PREVENTION RESOURCES. DURING THE 2019-2020 FISCAL YEAR THE PREVENTION TEAM PROVIDED FREE HIV TESTING TO 3,852 PEOPLE; DISTRIBUTED APPROXIMATELY 100,000 CONDOMS; REACHED APPROXIMATELY 2,478 PEOPLE DURING FACE-TO-FACE OUTREACH; AND SERVED 556 CLIENTS THROUGH PEER SUPPORT PROGRAMS. PROGRAMS INCLUDE:OUTREACH AND PREVENTION SERVICES FOCUSED ON MEN WHO HAVE SEX WITH MEN (MSM) AND RACIAL/ETHNIC MINORITIES, HIV COUNSELING, TESTING AND REFERRAL (CTR), SUPPORT GROUPS, CONDOM DISTRIBUTION TO BOTH INDIVIDUALS AND BUSINESSES, MONTHLY HIV 101 COURSES, PEER MENTORING, YOUTH EDUCATION AND OUTREACH, AND A HOST OF ANCILLARY SERVICES (E.G.LEGAL SERVICES), DESIGNED TO ENHANCE THE QUALITY OF LIFE FOR INDIVIDUALS LIVING WITH HIV. BUSINESS RESPONDS TO AIDS (BRTA) INITIATIVE FUNDED BY THE FLORIDA DEPARTMENT OF HEALTH: THIS INITIATIVE INVOLVES AGENCY STAFF TRAINING LOCAL HAIR DRESSERS, BARTENDERS, AND OTHER SMALL BUSINESS ABOUT HOW BEST TO TALK TO THEIR CLIENTS/PATRONS ABOUT HIV/AIDS PREVENTION, AND WHERE TO REFER THEM FOR HIV TESTING. HOPE AND HELP CENTER IS TARGETING MEN WHO HAVE SEX WITH MEN (MSM) AND RACIAL/ETHNIC MINORITIES IN HIGH PREVALENCE AREAS WITHIN ORANGE COUNTY. EARLY INTERVENTION SPECIALIST (EIS) ARE CERTIFIED HIV COUNSELORS AND TESTERS WHO ALSO SERVE AS LINKAGE SPECIALISTS. FOLLOWING THE ANTI-RETROVIRAL TREATMENT ACCESS TO SERVICES (ARTAS) MODEL, CONSUMERS ARE SUPPORTED BY THE LINKAGE PROFESSIONALS UNTIL SUCH A TIME AS THEY ARE FULLY CONNECTED TO BOTH MEDICAL CARE AND TO A MEDICAL OR A NON-MEDICAL CASE MANAGER. THROUGH CONDOM DISTRIBUTION, EDUCATION, SOCIAL MEDIA, FACE-TO-FACE OUTREACH, PEER MENTORING, AND HIV TESTING, THE PREVENTION PROGRAM AIMS TO REDUCE NEW HIV INFECTIONS AND LINK THOSE WHO ARE HIV-POSITIVE INTO CARE. THE FLORIDA DEPARTMENT OF HEALTH FUNDED EXTENDED TESTING INITIATIVE (ETI) GRANT PROVIDES HIV COUNSELING, TESTING, AND LINKAGES TO A MINIMUM OF 300 MINORITIES LIVING IN ORANGE COUNTY EVERY MONTH. PREVENTION STAFF ALSO PROVIDES HIV OUTREACH, EDUCATION AND TESTING AT JAILS, HOMELESS SHELTERS, JUVENILE DETENTION FACILITIES, CHURCHES, SCHOOLS, METHADONE CLINICS, AND OTHER AREAS WHERE PEOPLE GATHER.

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