CQUEST AMERICA INC
500 South 9th Street, Springfield, IL 62701 www.cquest.us

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Organizations Filed Purposes: CQuest is a unique not-for-profit organization, dedicated to devoloping technologies and delivering services that improve lives and communities.

Developing technologies and delivering services that improve lives and communities. Primary activities are Early Intervention claims processing services and Women, Infant and Children (WIC) systmes development and implementation, maintenance, support and hosting. CQuest also supports the delivery of quality health care to the medically underserved though contributions to the Illinois Community Health Foundation, Inc.

Women, Infants, and Children (WIC) Operations. WIC is a special supplemental nutrition program that provides Federal grants to States for supplemental foods, health care referrals, and nutrition education to low-income pregnant, breastfeeding, and non-breastfeeding postpartum women, and to infants and children up to age five who are found to be at nutritional risk. In carrying out its mission, CQuest supports this program by providing WIC system operations and maintenance services for the Multi-State Consortium (MSC), which is comprised of the states of Hawaii, Kansas and New Hampshire as well as the Inter Tribal Council of Arizona. Operations and maintenances services include: system maintenance, network services, database administration, security management, ad hoc reporting services, help desk services, and application system hosting. In addition, CQuest develops WIC system features/upgrades that improve the functionality for these clients. For example, CQuest recently added Electronic Benefits Transfer (EBT) functionality to the WIC system and upgraded its reporting architecture. As of June 30, 2019, CQuest was also in the post-implementation phase of developing and implementing a .NET WIC system for the State of Tennessee and user acceptance testing phase of upgrading the existing WIC system in the State of Idaho with the Food Package and EBT components of the MSC WIC system. Participants within these five states and one tribal organization total approximately 235,000.

Early Intervention (EI) Operations. CQuest's EI Centralized Billing Services Unit generates vouchers and payment records for claims on Illinois EI services. Illinois' EI program is a statewide program administered by the Illinois Department of Human Services that provides EI services to children under 3 years of age who have developmental delays or disabilities. The Centralized Billing Services Unit also generates and processes recoupment claims to Medicaid, manages Family Participation Fees, and prints and distributes invoices, statements and reports to all the EI program stakeholders. From July 1, 2018 thru June 30, 2019, the Centralized Billing Services Unit processed in excess of 1.525 million claims totaling over $100 million. There are approximately 5,000 service providers delivering EI services to almost 25,000 children across the state of Illinois at any given time.CQuest has begun an initative to develop a comprehensive, state-of-the-art EI administation system, which will replace CQuest's current billing architecture and also provide contemporary functionality for front-end administrative activities and portals related to EI individualized family service plan processes.

CQuest provided its experise in information technology to promote human services and public safety in support of the State of Illinois Crash Information Training Rosource Initative. Due to the work, crash data reports could be developed and usefully relied upon by the state and federal authorities and others to enhance public safety and general welfare in transportation throughout Illinois.

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