MEMORIAL HEALTH SYSTEM
701 NORTH FIRST STREET, SPRINGFIELD, IL 627810001 www.mhsil.com

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Organizations Filed Purposes: TO IMPROVE THE HEALTH OF THE PEOPLE AND COMMUNITIES WE SERVE.

INFORMATION TECHNOLOGYMEMORIAL HEALTH SYSTEM (MHS) CONTINUES TO IMPLEMENT LEADING EDGE TECHNOLOGY SOLUTIONS TO AUGMENT PATIENT SAFETY, QUALITY AND CLINICAL EFFECTIVENESS AND TO IMPROVE MHS'S BUSINESS PROCESSES. MHS'S STAFF OF EXPERIENCED INFORMATION TECHNOLOGY PROFESSIONALS IS ON THE CUTTING EDGE OF MEDICAL AND BUSINESS TECHNOLOGY. THEY SUPPORT A VAST ARRAY OF PATIENT CARE TECHNOLOGY AND BUSINESS APPLICATIONS. DURING FY2019, SIGNIFICANT INFORMATION TECHNOLOGY PROJECTS INCLUDED: AFFILIATION OF A NEW HOSPITAL IN DECATUR BY PROVIDING CONNECTIVITY TO THE HEALTH SYSTEM, JOINING MHS'S SYSTEM INFRASTRUCTURE, MIGRATION TO MHS'S EMAIL SOLUTION, AND INITIATED REPLACEMENT OF DECATUR BUSINESS APPLICATIONS; IMPLEMENTED A NEW DOMAIN ENVIRONMENT TO BEGIN HOSTING AN AMBULATORY ELECTRONIC HEALTH RECORD (EHR) WITH MHS'S 2 LARGEST PARTNERED PHYSICIAN GROUPS FOR SEAMLESS FLOW OF PATIENT INFORMATION TO ADVANCE CARE AND IMPROVE EFFICIENCY; UPGRADED MHS HOSPITAL EHR TO THE LATEST VERSION FOR MEANINGFUL USE AND PROMOTING INTEROPERABILITY; EXPANDED MHS RADIOLOGY PACS SOLUTIONS IN SPRINGFIELD, ILLINOIS TO JACKSONVILLE AND LINCOLN, ILLINOIS; EXTENDED MHS BUSINESS SYSTEM APPLICATIONS TO JACKSONVILLE, LINCOLN AND TAYLORVILLE, ILLINOIS; EXPANDED UPON MHS'S USE OF CLOUD TECHNOLOGY TO REDUCE COSTS AND OPTIMIZE FTE ALLOCATION; AND INCREASED MHS NETWORK BANDWIDTH TO MHS AFFILIATE SITES TO PROVIDE BETTER RESPONSE TIME AND ACCOMMODATE FUTURE GROWTH.

BUILDING AND FACILITY EXPANSION AND IMPROVEMENTSIN SUPPORT OF MHS'S MISSION, SAFE, FUNCTIONAL FACILITIES ARE THE FOUNDATION OF THE HEALTHCARE SERVICES WE PROVIDE. CLINICAL CONSTRUCTION AND RENOVATION PROJECTS THAT BEGAN IN FY 2019 INCLUDED:- MMC 2C RENOVATION - INTERIOR UPGRADES TO MODERN FINISHES FOR PATIENT ROOMS AND SOME SUPPORTING AREAS INCLUDING THE WAITING AREA AT MEMORIAL MEDICAL CENTER (MMC).- MMC 6C ICU REPAIRS & INTERIOR UPGRADES - COMPLETE INTERIOR UPGRADE TO MODERN FINISHES FOR THE PATIENT ROOMS AND ALL SUPPORTING AREAS AT MMC. INCLUDED FLOORING, CASEWORK, CEILINGS, AND WINDOWS.- MMC 2G RENOVATION - RENOVATION WAS MADE TO SUPPORT 22 NEW PRIVATE PATIENT ROOMS HOSTING MMC PLASTIC SURGERY PROGRAM AND BARIATRICS PROGRAM.- MMC PHARMACY BACKFILL - CONSISTED OF RENOVATING THE EXISTING H-BUILDING AT MMC IN ORDER TO COMPLY WITH NEW REGULATORY STANDARDS FOR HAZARDOUS STORAGE ALONG WITH OFFICE SPACE AND PHARMACEUTICAL STORAGE.- 303 BIDWELL RENOVATIONS - UPGRADES MADE TO AN UNOCCUPIED BUILDING TO SUPPORT SIU AND MMC BEHAVIORAL HEALTH.OTHER PROJECTS COMPLETED FOR MMC INCLUDED:- BAYLIS 4TH FLOOR RENOVATION - RENOVATIONS FOR MMC VASCULAR SERVICES AND SIU VASCULAR CLINIC.- BAYLIS 3RD FLOOR RENOVATION - RENOVATIONS MADE TO ACCOMMODATE MORE EXAM ROOMS AND SPACE FOR SIU PLASTICS PROGRAM.- BAYLIS 5TH FLOOR RENOVATION - RENOVATIONS MADE TO HOUSE SIU UROLOGY DEPARTMENT AND NEW FLUOROSCOPY AND IMAGING ROOMS.- 1A ROOF REPLACEMENT & ED ROOF REPLACEMENTS - 3C ICU RENOVATIONS - BUILD OUT OF A 15 BED ICU AND WAITING AREA.- NEW CATH LABS AND IR LAB - UPGRADE EQUIPMENT FOR TWO CATH LABS AND ONE IR LAB- 2E MED RENOVATION - INCLUDED REPURPOSING POORLY LAID OUT PATIENT ROOMS AND UNUSED BALCONY SQUARE FOOTAGE TO CREATE NEW PRIVATE PATIENT ROOMS TO MIMIC THE PCT. SCOPE ALSO INCLUDED UPGRADING TO MODERN FINISHES AND REARRANGING TO THE NURSE STATION AND SUPPORTING SPACES TO BE MORE FUNCTIONAL AND EFFICIENT.- LOWER LEVEL PHARMACY - CREATE NEW CLEAN ROOM WORKPLACE TO COMPLY WITH NEW REGULATORY STANDARDS AND ADDED NEW MANUFACTURING SPACE WITH NEW BOX PICKER AND PILL PICKER ROBOTS

SENIOR LEADERSHIPGUIDED BY THE VALUES OF MEMORIAL HEALTH SYSTEM, SENIOR LEADERSHIP IS RESPONSIBLE FOR STRATEGIC PLANNING, PRIORITIZING AMONG COMPETING ISSUES AND ENGAGING IN DIALOGUE AND DECISION-MAKING THAT WILL ENABLE MEMORIAL HEALTH SYSTEM TO ACHIEVE ITS MISSION (TO IMPROVE THE HEALTH OF THE PEOPLE AND COMMUNITIES WE SERVE), ITS VISION (TO BE THE HEALTH SYSTEM PEOPLE CHOOSE OVER ALL OTHERS) AND ITS STRATEGIC GOALS (GREAT COLLEAGUES, GREAT PARTNERS, GREAT ACCESS, GREAT EXPERIENCE, AND GREAT RESULTS)IN FY2019, MHS SENIOR LEADERSHIP REFRESHED AND UPDATED MHS'S STRATEGIC PLAN, 5 YEAR GOALS AND MEASURES OF SUCCESS TO REFLECT EMERGING PRIORITIES RELATED TO HEALTH REFORM, QUALITY IMPROVEMENT, POPULATION HEALTH, CARE COORDINATION AND THE RESULTS OF OUR COMPREHENSIVE COMMUNITY HEALTH NEEDS ASSESSMENT. THIS UPDATED STRATEGIC PLAN WAS EXECUTED, REFLECTIVE OF A NEED TO FURTHER SYSTEMIZATION AND INTEGRATION EFFORTS AND IN PREPARATION FOR THE ADDITION OF A NEW AFFILIATE HOSPITAL IN FY20. IN CONJUNCTION WITH THE NEW STRATEGIC PLAN, MHS IMPLEMENTED A NEW ORGANIZATIONAL STRUCTURE (HOSPITAL GROUP, SYSTEM RESOURCE GROUP, AMBULATORY GROUP) TO BETTER ENABLE SUCCESSFUL IMPLEMENTATION OF IDENTIFIED TACTICS. IN ADDITION, THE LEADERSHIP TEAM EXECUTED THE HEALTH SYSTEM STRATEGIC AND FISCAL YEAR ACTION PLANS AND REPORTED RESULTS TO ITS BOARD. IN 2019, TAYLORVILLE MEMORIAL HOSPITAL (TMH) WAS AWARDED THE ILLINOIS HEALTH AND HOSPITAL ASSOCIATION (IHA) QUALITY EXCELLENCE ACHIEVEMENT AWARD FOR SMALL AND RURAL HOSPITALS. THE COMMUNITY-BASED FALL PREVENTION INITIATIVE TO ELIMINATE EMERGENCY DEPARTMENT ADMISSIONS WAS AN OUTSTANDING COLLABORATION BETWEEN TMH REHABILITATION STAFF, LOCAL ASSISTED LIVING FACILITY STAFF, PATIENTS, FAMILY AND CARE GIVERS TO KEEP THE ELDERLY SAFE FROM FALLS AND INJURY. FROM 2007 TO 2016, DEATH FROM FALLS IN OLDER ADULTS INCREASED BY 30% NATIONWIDE. AS MANY AS 1 IN 4 OLDER ADULTS WILL FALL EACH EAT WITH $50 BILLION IN ANNUAL COSTS. THE INTERVENTION WAS A GREAT BENEFIT TO THE TAYLORVILLE AND SURROUNDING COMMUNITIES AND LED TO A 67% REDUCTION IN FALLS. THIS REDUCTION CONTINUES TO CONTRIBUTE TO A HEALTHIER COMMUNITY WITH LEADERSHIP FROM TAYLORVILLE MEMORIAL HOSPITAL. THE LEAN SIX SIGMA (LSS) PROCESS IMPROVEMENT PROGRAM GREW THIS YEAR SURPASSING 30% OF THE TOTAL STAFF CERTIFIED AS BLACK, GREEN AND WHITE BELTS, 15% GROWTH IN THE NUMBER LLS PROJECTS COMPLETED AND AN AVERAGE OF 35% IMPROVEMENT IN OUTCOMES. IN ADDITION TO IMPROVEMENTS IN QUALITY AND PATIENT SAFETY, THESE LSS PROJECTS REDUCED EXPENSES RELATED TO "REWORK AND "WASTE" BY $10.4 MILLION.

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