CHARLOTTE SPEECH AND HEARING CENTER INC
741 Kenilworth Avenue 100, Charlotte, NC 28204 www.charlottespeechhearing.com

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Organizations Filed Purposes: Providing access to superior speech-language and hearing services that empower and transform lives.

Speech:A full range of family-centered speech-language services, including prevention, identification and intervention services, is provided by our speech-language department. This department reaches approximately 3,000 individuals each year. We are involved in many collaborative programs for at-risk children throughout our community. These include speech-language and literacy programs at disadvantaged preschools and charter schools, services to children with severe emotional-behavioral problems at residential schools and a speech-language and hearing identification project for low-income daycares throughout the Charlotte area. Our Assistance Fund provides free or reduced cost speech-language services to low-income individuals with communication disorders in our community. We provide approximately 2,000 screenings each year and strive to connect all of those children needing follow up with community resources. Our caregiver education outcomes demonstrate real change in how parents and teachers provide language and literacy stimulation to children they care for. Finally, by tracking the functional changes in our clients abilities we have shown that our intervention services are making huge impact in the lives of those we serve as over 90% meet their goals each year. We are proud that our outcomes, year after year, demonstrate tremendous impact on our community.Unique to this year, the Covid Pandemic did create an opportunity for us to expand our model for services, resulting in a singular focus to offer Telethereapy to anyone. This was previously an area we had tested on a small scale providing us with a solid knowlege base of how to quickly develop it into a large-scale model. The result has proven very successful, allowing us to continue to reach our current base in the safest manner, as well as grow a new expanded our Teletherapy reach we will continue to offer for all future Speech needs.

Hearing: Our Hearing Services department serves approximately 700 individuals each year. Our Hearing Service Bank provides free or reduced cost hearing aids and services to low-income children and seniors who otherwise would face a disabling communication disorder with many adverse consequences. The gift of hearing provides an increased quality of life, a sense of security and often the only path to employment and independence for older adults. For children the ability to hear and communicate is vital to their future; we want to give them the key to unlocking a world that they can succeed in. Each year our outcomes demonstrate that we succeed in making positive and significant impact in the lives of those we serve as over 95% of our clients indicate a significant improvement in their quality of life and ability to communicate. Unique to this year, the Covid Pandemic did create an opportunity for us to expand our service model resulting in a singular focus to provide "drive up" hearing services which has proven very successful and allows us to continue to reach our current base which is comprised of a large majority of high-risk individuals in regard to the virus. As part of our drive up services, we also added new mobile hearing technology in order to provide the safest manner of quality care and avoid unnecessary ane potentially costly delays. In addition to meeting hearing needs during the pandemic, this new technology will be beneficial going forward in multiple ways such as for mobility-challenged hearing patients and those living in senior centers where we can provide on-site services without requiring them to be transported into our clinic.

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Data for this page was sourced from XML published by IRS (public 990 form dataset) from: https://s3.amazonaws.com/irs-form-990/202130369349301313_public.xml