URBAN MINISTRIES OF DURHAM INC
410 Liberty Street, Durham, NC 27701 www.umdurham.org

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Organizations Filed Purposes: Established in 1983, Urban Ministries of Durham provides case management to end people's homelessness, offer emergency shelter, free meals, groceries, clothing, referral to needed resources, workforce and life skills training, and educational enrichment to meet the needs of very poor and hungry neighbors.

Community Shelter: As a low-barrier, Housing-First emergency shelter, we seek to meet people where they are while providing case management to stabilize individuals and move them into permanent housing as quickly as possible. As COVID-19 began to spread in mid-March, UMD moved medically-fragile individuals at high risk for COVID-related complications to private rooms at the Carolina-Duke Inn. Durham County then contracted with the Marriot at RTP for three months so that our residents could effectively socially distance. Once that arrangement ended, clients moved back to UMDs campus, where capacity had been reduced from 149 to 83 beds (36 of which are in nine family rooms) to decrease the potential for spread of the virus. We now operate a satellite location at the Carolina-Duke Inn, which has allotted 38 rooms for us to shelter the medically-fragile. Operating two locations has required us to hire additional frontline staff and security. Case management and referrals are being offered in person or via teleconference.In FY 2019-20, we provided shelter to 804 men, women and children, a 17% increase from the year before; 165 shelter residents obtained permanent housing.

Community Caf: We furnish three free meals a day, seven days a week to shelter residents and any community members who are hungry or food insecure. This operation has been heavily impacted by the pandemic because most of our 4,000 volunteers serve in the caf, and many are older adults. A majority of them have paused their participation with us since mid-March, but thanks to a small core of volunteers, weve carried onshifting to to-go meals for hotel and community clients. When residents moved back to campus in early July, we reopened our dining room with modified seating, Plexiglass dividers on all tables and increased cleaning between shifts. Volunteer groups have the option of preparing meals in our kitchen while wearing personal protective equipment provided by UMD, or they can make meals off-site and deliver them to us for distribution. Some groups are opting to send a check to help cover the cost of UMD using a nonprofit catering company to prepare meals. These modifications have been expensive but necessary, especially with the need for hot meals and bagged lunches rising.In FY 2019-20, our caf served 241,051 meals, a 5.5% increase from the previous year.

Food Pantry and Clothing Closet: Our Food Pantry and Clothing Closet provide food, clothing, and hygiene items to low-resource community members, shelter residents and unsheltered homeless.This past year, we served an average of 519 households per month.

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