CATHOLIC CHARITIES OF THE DIOCESE OF ALLENTOWN INC
900 S WOODWARD STREET, ALLENTOWN, PA 18103 www.catholiccharitiesad.org

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Organizations Filed Purposes: THE MISSION OF CATHOLIC CHARITIES IS TO PROVIDE COMPASSIONATE HUMAN SERVICES WITH RESPECT FOR THE SANCTITY OF ALL HUMAN LIFE.

CATHOLIC CHARITIES PROVIDES HUMAN SERVICES TO ANYONE IN NEED, REGARDLESS OF THEIR FAITH.

CATHOLIC CHARITIES' COMMUNITY SUPPORT SERVICES PROVIDED INDIVIDUALS AND FAMILIES WITH THE TOOLS NECESSARY TO GAIN A GREATER LEVEL OF SELF-SUFFICIENCY. THE PROGRAMS HAS SPECIALIZED CASE MANAGEMENT FOR VETERANS, PREGNANT WOMEN, AND OLDER ADULT POPULATIONS. THE PROGRAM ENSURES THAT ALL CLIENTS RECEIVE A HOLISTIC ASSESSMENT AT THE INITIAL INTAKE MEETING. CLIENTS WHO ARE STRUGGLING WITH UNEMPLOYMENT, UNDER-EMPLOYMENT, DISABILITIES AND OTHER CRISIS SITUATIONS WORK DIRECTLY WITH A PROFESSIONAL CASE MANAGER TO DEVELOP A COMPREHENSIVE SERVICE PLAN TO ADDRESS IDENTIFIED NEEDS, INCLUDING: FINANCIAL, EDUCATIONAL, HOUSING, EMPLOYMENT, AND HEALTH/MENTAL HEALTH. CASE MANAGEMENT SERVICES AT CATHOLIC CHARITIES ARE MOBILE ENSURING ACCESS TO CLIENTS THROUGHOUT THE FIVE COUNTIES OF THE DIOCESE OF ALLENTOWN. TOTAL NUMBER OF UNDUPLICATED CASE MANAGEMENT CLIENTS SERVED IN THE FISCAL YEAR WERE 718. SERVICES PROVIDED BY CASE MANAGERS INCLUDE: HOUSING, EMERGENCY SHELTER, UTILITY ASSISTANCE, EMPLOYMENT SEARCH, EMERGENCY FOOD, SOUP KITCHENS, AND REFERRALS TO RELEVANT SOCIAL SERVICES AND SUPPORTS WITHIN THE AGENCY OR COMMUNITY. PPL'S ONTRACK PROGRAM PROVIDES LOW-INCOME HOUSEHOLDS WITH REDUCED PAYMENT AMOUNTS AND DEBT FORGIVENESS. THE PROGRAM WAS FIRST PILOTED BY PPL IN 1993 IN RESPONSE TO A PUBLIC UTILITY COMMISSION (PUC) POLICY STATEMENT THAT DEVELOPED GUIDELINES FOR CUSTOMER ASSISTANCE PROGRAMS. PPL EXPANDED ONTRACK IN 1999 AND AGAIN IN 2004. PARTICIPATION CONTINUES TO GROW AT A FAST RATE, REACHING OVER 64,000 PARTICIPANTS IN DECEMBER 2019.THE PRIMARY FEATURES OF ONTRACK INCLUDE:1. A REDUCED FIXED PAYMENT AMOUNT BASED ON ABILITY TO PAY2. ARREARAGE FORGIVENESS OVER A SPECIFIED PERIOD OF TIME (18 MONTHS)3. PROTECTION AGAINST SHUTOFF OF ELECTRIC SERVICE4. REFERRALS TO OTHER PROGRAMS AND SERVICESTHE BENEFITS OF ONTRACK PARTICIPATION ARE AS FOLLOWS:- A REDUCED ELECTRIC PAYMENT, BASED ON THE HOUSEHOLD'S ABILITY TO PAY.- WAIVED LATE PAYMENT CHARGES.- ARREARAGE FORGIVENESS, OVER A PERIOD OF 18 MONTHS.- PROTECTION FROM TERMINATION PROCEDURES.- REFERRALS TO OTHER COMMUNITY PROGRAMS AND SERVICES.TOTAL NUMBER OF UNDUPLICATED HOUSEHOLDS SERVED IN THE FISCAL YEAR WERE 2,919. BOTH SOUP KITCHENS REMAINED OPEN DURING THE COVID LOCKDOWN. BOTH WERE OPEN WITH MODIFIED PROGRAM GUIDELINES DURING THE PANDEMIC. THE POTTSVILLE AREA KITCHEN (PAK) WAS ABLE TO PROVIDE A BAG LUNCH TO GO FOR BOTH ADULTS AND SCHOOL AGE CHILDREN. WITH A LACK OF VOLUNTEERS, STAFF CONTINUED TO ARRIVE DAILY TO MAKE LUNCHES AND HAND THEM OUT WITH MASKS AND GLOVES SO AS TO BE AS SAFE AS POSSIBLE. THERE WERE 13,270 MEALS SERVED FOR 2020.THE ECUMENICAL SOUP KITCHEN IN ALLENTOWN WAS ABLE TO GET YOUNGER VOLUNTEERS WHO HAD BEEN LAID OFF OR FURLOUGHED AND REVISED THE OPERATIONS INTO A FOOD PANTRY THAT PROVIDED BOXES OF FOOD. STAFF AND VOLUNTEERS DID CONTACTLESS DROP OFFS OF GROCERIES FROM THE LARGER COMMUNITY TO THE KITCHEN. ONCE GROCERIES WERE COLLECTED, SORTED, AND ORGANIZED, THE FOOD WAS PLACED INTO MANAGEABLE BOXES TO BE GIVEN OUT TO THE LOCAL COMMUNITY. IN SEPTEMBER 2020, VOLUNTEERS FELT SAFER HELPING AT THE ECUMENICAL SOUP KITCHEN AND MEALS WERE PREPARED TWO DAYS A WEEK. OVERALL, THERE WERE 26,102 MEALS/GROCERIES SERVED FOR 2020.DUE TO COVID-19 THE ORGANIZATIONS COUNSELING AND IMMIGRATION SERVICES WERE REDUCED DURING FISCAL YEAR 2020.

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