MONTGOMERY COUNTY EMERGENCY SERVICE INC
50 BEECH DRIVE, NORRISTOWN, PA 194035421 www.mces.org

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Organizations Filed Purposes: MCES PROVIDES ROUND-THE-CLOCK INTENSIVE AND COMPREHENSIVE BEHAVIORAL HEALTH SERVICES, INCLUDING AN ADULT INPATIENT HOSPITAL, TO ALL IN NEED IN THE COMMUNITY. MISSION: MCES PROVIDES AN ARRAY OF CLINICALLY NECESSARY EMERGENCY PSYCHIATRIC AND CRISIS INTERVENTION SERVICES TO PERSONS WITH A PRIMARY OR EMERGENT NEED FOR SUCH SERVICES AND WHO ARE APPROPRIATE FOR CARE THOROUGH OUR PROGRAMS.

MCES PROVIDES COMPREHENSIVE BEHAVIORAL HEALTH SERVICES TO ALL IN NEED IN THE COMMUNITY WHILE MAINTAINING AND ADVOCATING FOR THEIR RIGHTS, INDIVIDUAL DIGNITY AND RECOVERY.

Inpatient Psychiatric Care: MCES provides acute inpatient psychiatric care to individuals determined to need a short stay of intensive 24-hour clinical care to attain stability and safety because of a severe mental health crisis or potentially life-threatening psychiatric emergency. Services are patient-centered and recovery-oriented and delivered by a multidisciplinary team that involves the patient and their family or support system as optimally as possible. Patients participate in daily psychoeducational and recreational groups. Patients engage with outpatient providers before discharge wherever possible. The inpatient program is state-licensed and accredited by The Joint Commission. MCES provides involuntary psychiatric hospitalizations to residents of Berks, Bucks, Delaware, and Montgomery Counties. The MCES inpatient program is recognized for its ability to address any behavioral health emergency including those involving forensic issues. MCES incorporates the recovery model and trauma-informed care in its care. - Highlight: MCES had over 1300 admissions of individuals with exacerbations of psychiatric disorders requiring inpatient treatment and stabilization. - Highlight: MCES provides internships for Occupational Therapy Assistants and practicums for Physician Assistants giving students the opportunity to work with persons with serious mental illness and learn about possible careers in that field. - Highlight: MCES also broadened its services to individuals with co-occurring psychiatric and addictive disorders by initiating the Ongoing Abstinence Recovery Schedule (O.A.R.S.) to help patients structure their first weeks home after discharge to deter return to substance use. - Highlight: A Certified Peer Specialist is a member of the Carol's Place Residential Program Staff. - Highlight: Extensive safety improvements to patient care areas by installing ligature resistant door handle and bath/shower fixtures.

Crisis Intervention: State licensed 24/7 crisis intervention services offering referral, short-term counseling and psychiatric evaluations to individuals experiencing a behavioral health crisis or potentially life threatening psychiatric emergency. 24/7 assistance to police, physicians, family members and others seeking emergency psychiatric assessment and care for individuals who are at risk to themselves or others. Trained crisis intervention specialists and board-certified psychiatrist on site at all times. MCESs Crisis Department was cited in a state-wide review of crisis centers as an example of a centralized, fully-integrated crisis center with a wide range of essential crisis intervention services. MCES trains all staff with patient-contact in the newest techniques for proactively averting adverse situations. - Highlight: The MCES Crisis Hotline had over 6000 service contacts with individuals and families experiencing a behavioral health crisis. - Highlight: The MCES Crisis Department is part of the National Suicide Prevention Lifeline Network and responds to calls from southeast Pennsylvania area codes 24/7.

Crisis Residential Program (CRP): The CRP, known as Carols Place, is an 8-bed, short-term care facility available 24/7, which provides temporary residential treatment for adults who are at risk of an acute psychiatric crisis. It reduces the risk of hospitalization by assisting individuals in crisis in developing a plan and a support network to avoid crises in the future. The CRP serves individuals at risk of unnecessary psychiatric hospitalization; those in need of separation from a stressful environment to achieve psychiatric stability; and those who need assistance to establish and/or maintain community supports. All admissions are voluntary and those served must be capable of self-care and be in good health. The CRP is state-licensed and accredited by The Joint Commission. The MCES CRP program strives to provide the most home-like setting possible and practical for its services. An example is a vegetable garden that is tended by residents and provides both recreation and fresh produce over the summer months. - Highlight: The MCES Crisis Residential Program had over 320 admissions of individuals who could avert a serious crisis or hospitalization with a brief stay. - Highlight: The MCES CRP includes a Certified Peer Support Specialist on its staff to offer peer counseling to clients during their stay. - Highlight: The MCES CRP also enables individuals transitioning from inpatient psychiatric care to the community by providing a care setting to promote recovery and self-care.

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