CENTER FOR ADVOCACY FOR THE RIGHTS AND INTERESTS OF THE ELDERLY
1500 JFK BLVD NO 1500, PHILADELPHIA, PA 191021718 www.carie.org

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Organizations Filed Purposes: THE MISSION OF THE CENTER FOR ADVOCACY FOR THE RIGHTS AND INTERESTS OF THE ELDERLY (CARIE) IS TO PROMOTE THE WELL-BEING, RIGHTS, AND AUTONOMY OF OLDER ADULTS THROUGH ADVOCACY, EDUCATION, AND ACTION.

IMPROVING THE QUALITY OF LIFE FOR OLDER PEOPLE

THE CARIE LINE IS CARIE'S OLDEST AND MOST UTILIZED PROGRAM. CARIE LINE ADVOCATES PROVIDE TELEPHONE, ONLINE AND FACE-TO-FACE OPTIONS COUNSELING, ASSISTANCE, EDUCATION AND ADVOCACY TO OLDER ADULTS AND THEIR CAREGIVERS WITH ANY PROBLEM OR CHALLENGE THEY ARE FACING. ADVOCATES HELP CONSUMERS ACCESS BENEFITS, SERVICES, AND SUPPORTS NEEDED TO ENSURE THAT THEY CAN LIVE WITH THE GREATEST INDEPENDENCE, WELL-BEING AND QUALITY OF LIFE POSSIBLE. AS PART OF THE TRANSPORTATION SENIOR ADVOCACY PROGRAM (T-SAP) OF PHILADELPHIA CORPORATION FOR AGING (PCA), CARIE STAFF ADVOCATE FOR OLDER ADULTS ENCOUNTERING PROBLEMS WITH THE CCT SHARED RIDE PROGRAM. GOING BEYOND THE PARAMETERS OF THE T-SAP PROGRAM, STAFF PROVIDE ELDER CONSUMERS WITH COMPREHENSIVE TRANSPORTATION OPTIONS AND PROBLEM-SOLVING. CARIE LINE STAFF ALSO SERVE AS COUNSELORS IN THE APPRISE PROGRAM, PROVIDING EDUCATION, OPTIONS COUNSELING, PROBLEM-SOLVING AND APPEALS ASSISTANCE FOR MEDICARE AND MEDICAID RECIPIENTS. CARIE LINE STAFF REGULARLY CONDUCT EDUCATION AND OUTREACH SESSIONS FOR ELDERS AND GENERAL COMMUNITY MEMBERS TO INFORM THEM ABOUT ISSUES OF INTEREST AND CONCERN FOR OLDER ADULTS. DURING THE PAST YEAR, THE CARIE LINE ASSISTED NEARLY 3,000 PERSONS INDIVIDUALLY AND MANY MORE WERE EDUCATED THROUGH COMMUNITY PRESENTATIONS ON TOPICS INCLUDING SENIOR SAFETY, MEDICARE, ADVANCE HEALTH CARE PLANNING, TRANSPORTATION AND FINANCIAL SCAMS. THE SECOND HALF OF FY20 SAW THE ADVENT OF THE COVID-19 GLOBAL PANDEMIC WITH ITS DEVASTATING IMPACT ON OLDER ADULTS. KEY AREAS OF CONCERN DURING THE LATTER PART OF THE YEAR FOCUSED ON ACCESS TO HEALTH CARE SERVICES AND HEALTH INSURANCE COVERAGE. WHEN THE COVID-19 HEALTH CRISIS PREVENTED IN-PERSON PRESENTATIONS, STAFF DEVELOPED ONLINE OFFERINGS TO CONTINUE TO PROVIDE ELDERS AND OTHER COMMUNITY MEMBERS WITH INFORMATION ABOUT THE VIRUS AND OTHER CRITICAL ISSUES.

PROVIDING ADVOCACY FOR VICTIMIZED ELDERLY (PAVE) VICTIM ADVOCATES PROVIDE COMPREHENSIVE VICTIM SUPPORT SERVICES TO ADULTS OVER THE AGE OF 60 WHO ARE VICTIM OR WITNESS OF A CRIME IN PHILADELPHIA. THE GOAL IS TO ENSURE THAT OLDER ADULTS HAVE EQUITABLE ACCESS TO JUSTICE AND SUPPORT SERVICES AFTER EXPERIENCING CRIME OR ABUSE, INCLUDING RELATIONAL VIOLENCE, SEXUAL ASSAULT, AND FINANCIAL EXPLOITATION. PAVE'S DAILY WORK INCLUDES PROVIDING COURT ACCOMPANIMENT, ASSISTANCE WITH THE VICTIM COMPENSATION PROGRAM, TRANSPORTATION ASSISTANCE, ASSISTANCE WITH VICTIM IMPACT STATEMENTS, RESTITUTION ASSISTANCE, CONNECTING VICTIMS TO SUPPORT AND COMMUNITY SERVICES, AND PROVIDING ADVOCACY TO ENSURE VICTIMS ARE ACCESSING THEIR RIGHTS. PAVE STAFF ALSO REVIEW REQUESTS THROUGH ELDER VICTIM EMERGENCY SECURITY FUND (EVESF) TO REPAIR DAMAGED WINDOWS AND DOORS DUE TO CRIME AT ELDERS' HOMES OR CHANGE LOCKS FOR ELDERS GRANTED PROTECTION FROM ABUSE ORDERS. EARLY IN FY 20, WE BEGAN TO IMPLEMENT THE OLDER ADULT RESTORATIVE JUSTICE PROGRAM, A PARTNERSHIP WITH GOOD SHEPARD MEDIATION. THE PURPOSE OF THE PROGRAM IS TO PROVIDE AN OPTION FOR VICTIMIZED ELDERS TO UTILIZE RESTORATIVE PRACTICES IN ADDRESSING HARMS THEY HAD SUSTAINED. ADVOCATES ARE A VOICE FOR THOSE WHO MAY AVOID CRIMINAL PROSECUTION OF SOMEONE THEY CARE FOR THROUGH RESTORATIVE JUSTICE PRACTICES LED BY EXPERIENCED FACILITATORS FROM GOOD SHEPARD MEDIATION, PHILADELPHIA'S ONLY COMMUNITY-BASED MEDIATION PROGRAM. DURING FY 2020 VICTIM ADVOCATES ASSISTED 2,303 ELDER VICTIMS OF CRIME AND ABUSE IN PHILADELPHIA WITH 4,945 SERVICES.

SENIOR MEDICAL PATROLS (SMP) ARE FEDERALLY CREATED STATEWIDE INITIATIVES TO FIGHT ABUSES AND ERRORS IN MEDICARE AND MEDICAID. THROUGH PEER-EDUCATION, SMP EMPOWERS BENEFICIARIES TO BECOME MORE ENGAGED IN THEIR HEALTH CARE, TO PROTECT THEIR PERSONAL INFORMATION, AND DETECT AND PREVENT PROBLEMS. THE PROGRAMS ENGAGE MEDICARE BENEFICIARIES TO SERVE AS VOLUNTEERS, TEACHING THEIR PEERS ABOUT HEALTH CARE FRAUD AND ITS PREVENTION. CARIE'S PENNSYLVANIA SMP CURRENTLY HAS 35 ACTIVE VOLUNTEERS AND PARTNERS WITH ORGANIZATIONS INCLUDING THE APPRISE PROGRAM TO EXPAND ITS OUTREACH AND EDUCATIONAL EFFORTS ACROSS THE COMMONWEALTH. DURING FY 20, THE SMP PROGRAM ASSISTED 716 INDIVIDUALS, CONDUCTED 225 OUTREACH EVENTS REACHING 7,137 INDIVIDUALS THROUGH COMMUNITY OUTREACH AND EDUCATION PROGRAMS, AND DISTRIBUTED 10,000 SCAMWIRE ALERTS WITH INFORMATION ABOUT IDENTIFIED MEDICARE SCAMS TO HOMEBOUND MEDICARE/MEDICAID BENEFICIARIES THROUGHOUT PENNSYLVANIA THROUGH A PARTNERSHIP WITH LOCAL HOME-DELIVERED MEAL PROGRAMS. KEY COMMUNITY EDUCATION TOPICS INCLUDED HOW TO PROTECT YOURSELF FROM MEDICARE FRAUD AND HOW TO READ A MEDICARE SUMMARY NOTICE. WHILE VOLUNTEERS WERE NO LONGER ABLE TO PROVIDE ON-SITE PRESENTATIONS AFTER EARLY MARCH, THEY CONTINUED TO WORK TO PROVIDE EDUCATION THROUGH DISTRIBUTING MATERIALS, PREPARING RECORDED MESSAGES TO SHARE WITH ELDER COMMUNITIES, AND HELPING THE PROGRAM DEVELOP WAYS TO REACH BENEFICIARIES. PROGRAM STAFF RESPOND TO COMPLAINTS WORKING WITH LAW ENFORCEMENT AND OTHER AGENCIES FOR RESOLUTION.

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