CHILDRENS INN AT NIH INC
7 WEST DRIVE, BETHESDA, MD 20814 www.childrensinn.org

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Organizations Filed Purposes: THE CHILDREN'S INN AT NIH, INC. (THE INN) IS A PRIVATE, NONPROFIT RESIDENCE FOR FAMILIES AND THEIR CHILDREN WHO ARE PARTICIPATING IN PEDIATRIC RESEARCH AT THE NATIONAL INSTITUTES OF HEALTH'S (NIH) CLINICAL CENTER. THE INN'S MISSION IS TO FULLY AND CONSISTENTLY MEET THE NEEDS OF CHILDREN AND FAMILIES PARTICIPATING IN GROUNDBREAKING RESEARCH AT NIH, BY:- RESPONDING TO EVOLVING FAMILY SUPPORT NEEDS FROM PEDIATRIC RESEARCH AND CLINICAL CARE- PROVIDING A FREE FAMILY-CENTERED "PLACE LIKE HOME"- REDUCING THE BURDENS OF ILLNESS THROUGH THERAPEUTIC, EDUCATIONAL AND RECREATIONAL PROGRAMMING.

TO KEEP FAMILIES TOGETHER DURING ILLNESS IN A SUPPORTIVE, THERAPEUTIC, & EDUCATIONAL ENVIRONMENT.

HOUSING - THE CHILDREN'S INN AT NIH IS A HOSPITAL HOSPITALITY HOUSE THAT PROVIDES FREE LODGING AND SUPPORT SERVICES FOR CHILDREN AND THEIR FAMILIES PARTICIPATING IN CLINICAL RESEARCH STUDIES AT THE NATIONAL INSTITUTES OF HEALTH (NIH), THE WORLD'S LARGEST BIOMEDICAL RESEARCH HOSPITAL. FAMILIES WHO STAY AT THE INN HAVE PEDIATRIC AND YOUNG ADULT PATIENTS WITH RARE, UNDIAGNOSED, OR LIFE-THREATENING, CATASTROPHIC DISEASES THAT CANNOT BE SUCCESSFULLY TREATED OR CURED OUTSIDE OF CLINICAL RESEARCH STUDIES. OVER THE PAST 30 YEARS, MORE THAN 16,000 CHILDREN AND YOUNG ADULTS FROM 104 COUNTRIES HAVE CALLED THE INN HOME.OUR MISSION IS TO PROVIDE A "PLACE LIKE HOME" FOR FAMILIES TO STAY TOGETHER COMFORTABLY AT NO COST. THE STUDIES CHILDREN AND YOUNG ADULTS PARTICIPATE IN ARE THEIR BEST HOPE FOR A DIAGNOSIS, TREATMENT, OR CURE AND LEAD TO INNOVATIONS THAT HELP IMPROVE THE LIVES AND SURVIVAL RATES OF COUNTLESS CHILDREN AND YOUNG PEOPLE WITH DEVASTATING DISEASES WORLDWIDE. THE CHILDREN'S INN FEATURES 59 ROOMS AND PROVIDES OFF-CAMPUS LODGING AT FIVE APARTMENTS LOCATED IN BETHESDA, MARYLAND, FOR FAMILIES WHOSE CHILDREN ARE ON ISOLATION AND TO ACCOMMODATE FAMILIES WHEN THE INN'S ROOMS ARE FULLY OCCUPIED. SOME OF OUR ROOMS HAVE BEEN SPECIALLY FURNISHED TO SERVE AS ISOLATION ROOMS FOR CHILDREN WHOSE FRAGILE IMMUNE SYSTEMS OR OTHER UNIQUE HEALTH ISSUES DO NOT PERMIT THEM TO STAY IN REGULAR ROOMS. ISOLATION ROOMS HAVE SPECIAL FLOORING AND OTHER SURFACES THAT ARE EASY TO CLEAN AND ALLOW FAMILIES TO STAY COMFORTABLY TOGETHER DURING ESPECIALLY STRESSFUL TIMES. WHILE MOST FAMILIES SPEND BETWEEN ONE AND FIVE NIGHTS AT THE INN PER VISIT, MANY STAY FOR WEEKS OR EVEN MONTHS AT A TIME TO UNDERGO SUCH COMPLEX TREATMENTS AS GENE THERAPY, IMMUNE THERAPY OR BONE MARROW TRANSPLANTS THAT REQUIRE LENGTHY PREPARATION AND RECUPERATION TIMES. AS A "PLACE LIKE HOME", THE INN MAKES IT POSSIBLE FOR FAMILIES TO EASILY AND COMFORTABLY ENGAGE IN TYPICAL ACTIVITIES - MEAL PREPARATION, HOMEWORK, LAUNDRY, EXERCISING, AND SPENDING TIME TOGETHER AS A FAMILY - WHILE ALSO PROVIDING CHILDREN WITH AMPLE SPACE TO PLAY AND PARTICIPATE IN FUN ACTIVITIES. FAMILIES HAVE ACCESS TO THREE FULLY EQUIPPED KITCHENS WITH SEPARATE REFRIGERATOR/FREEZERS AND CABINET SPACE, SHARED DINING ROOMS, AND SHARED LIVING AND LAUNDRY ROOMS. COMMUNITY PANTRIES ARE STOCKED WITH FREE, NON-PERISHABLE FOODS FOR SIMPLE MEALS, AND TRANSPORTATION TO GROCERY STORES IS PROVIDED TWICE A WEEK. EVERY FAMILY IS ELIGIBLE FOR GROCERY GIFT CARDS. THE CHILDREN'S INN HAS MULTIPLE INDOOR PLAY SPACES, A COMPUTER ROOM, AN EDUCATION CENTER, AND AN ART ROOM TO PLAY, LEARN, MAKE FRIENDS AND PARTICIPATE IN THE INN'S WIDE ARRAY OF RECREATIONAL, EDUCATIONAL AND THERAPEUTIC ACTIVITIES.THE INN'S EXERCISE ROOM GIVES FAMILIES THE CHANCE TO WORK OUT ALONE OR AS PART OF INSTRUCTOR-LED GROUP EXERCISE CLASSES. A REFLECTION SPACE PROVIDES FAMILIES WITH A QUIET ROOM TO PRAY OR ENGAGE IN SPIRITUAL ACTIVITIES. WHEN THE WEATHER ALLOWS, THE INN'S LARGE PLAYGROUND IS THE PERFECT PLACE FOR CHILDREN TO LET OFF STEAM AND MEET OTHER CHILDREN, WHILE THE SPORTS COURT GIVES CHILDREN THE CHANCE TO PRACTICE A VARIETY OF SPORTS. COMMUNITY BIKES, TRIKES, SCOOTERS AND OTHER EQUIPMENT ARE AVAILABLE, AND WALKING PATHS ALLOW FAMILIES TO STROLL. CHILDREN'S INN STAFF IS ONSITE AROUND THE CLOCK FOR ASSISTANCE. MANY OF THE INN'S STAFF SPEAK MULTIPLE LANGUAGES, AND A FREE ON-CALL INTERPRETATION SERVICE IS AVAILABLE TO HELP FAMILIES AND STAFF COMMUNICATE. THE INN'S WELCOMING, LIGHT-FILLED PHYSICAL SPACE AND ITS MANY FAMILY-CENTERED ACTIVITIES MAKE IT EASY FOR FAMILIES TO GET TO KNOW ONE ANOTHER AND FORM DEEP CONNECTIONS THAT LEAD TO LASTING, SUPPORTIVE FRIENDSHIPS REGARDLESS OF AGE OR BACKGROUND.IN JUNE 2018, THE INN LAUNCHED ITS MULTIYEAR STRATEGIC PLAN TITLED, "#INN2025." THE PLAN'S THREE MAIN GOALS ARE:- TO IMPROVE OUR FACILITY TO SERVE FAMILIES BETTER- TO ENHANCE OUR ABILITY TO SUPPORT FAMILIES AND NIH CLINICIANS, AND - TO STRENGTHEN OUR FISCAL SUSTAINABILITY. DURING FY20, A MASTER PLAN FOR RENOVATIONS WAS COMPLETED AND PRESENTED TO THE INN'S BOARD OF DIRECTORS. AN INTERNAL WORKGROUP OF STAFF IS DETERMINING THE MOST FEASIBLE APPROACH FOR IMPLEMENTATION. THE INN'S HOUSING PLANS FOR THE NEAR FUTURE ALSO INCLUDE CREATING LODGING TO MEET OUR YOUNG ADULT POPULATION'S UNIQUE NEEDS. THE INN IS IN THE DESIGN PHASE OF RENOVATIONS FOR A BUILDING ON THE NIH CAMPUS THAT IS LOCATED ACROSS FROM THE INN. THE BUILDING WAS GIVEN TO THE INN BY THE NIH AT NO COST TO TURN IT INTO ADDITIONAL PATIENT HOUSING. WHEN COMPLETED IN 2022, THE BUILDING WILL COMPRISE SIX PRIVATE BEDROOMS, A SHARED KITCHEN AND SHARED LIVING SPACE GEARED TOWARD YOUNG ADULTS.OVER THE PAST YEAR, 1,110 NIH PEDIATRIC AND YOUNG ADULT PATIENTS AND THEIR FAMILIES STAYED AT THE INN FOR A TOTAL OF 11,212 OVERNIGHT STAYS. THE HOUSING COSTS TO SUPPORT THESE FAMILIES AMOUNTED TO $3,608,014. THE INN RECEIVED IN-KIND SUPPORT TOTALING $2,162,250 THROUGH A PARTNERSHIP WITH THE NIH, CORPORATE SPONSORSHIPS AND INDIVIDUAL DONATIONS. THE INN IS ALSO SUPPORTED BY A DEDICATED GROUP OF VOLUNTEERS WHOSE MORE THAN 850 HOURS OF SERVICE HAS AN ESTIMATED VALUE OF $ 24,353. THE TOTAL MANAGED EFFORT OF HOUSING SERVICES WAS $5,788,975. ON MARCH 23, 2020, TO REDUCE THE RISK OF TRANSMISSION OF COVID-19 AND ENHANCE STAFF SAFETY, THE NIH SHIFTED TO MISSION-CRITICAL FUNCTIONS. AS A RESULT, ONLY RESEARCH PARTICIPANTS IN NIH CLINICAL PROTOCOLS THAT WERE NON-ELECTIVE WERE ABLE TO CONTINUE THEIR TREATMENTS AND STAYS AT THE INN. THIS FOLLOWED THE MARCH 13 GUIDANCE TO ALL ELIGIBLE NIH STAFF TO TELEWORK TO THE MAXIMUM EXTENT POSSIBLE.TO FURTHER THE HEALTH AND SAFETY OF ALL INN FAMILIES, STAFF AND VOLUNTEERS, THE INN CHANGED HOW SUPPORT WAS PROVIDED. THESE CHANGES INCLUDE:- MANDATORY MASK USAGE, SOCIAL DISTANCING AND HEALTH SCREENING.- ALL ONSITE VOLUNTEERS AND VISITORS ARE SUSPENDED.- ONLY MISSION-CRITICAL STAFF ARE ONSITE WHILE OTHERS WORK FROM HOME.- TRIPS TO THE GROCERY STORES ARE SUSPENDED. INSTEAD, INN STAFF COORDINATE GROCERY DELIVERIES FOR FAMILIES. - TO REPLACE THE MEALS DONATED TO INN RESIDENTS SIX TIMES PER WEEK BY COMMUNITY GROUPS, THE INN NOW PURCHASES AND COORDINATES THE DELIVERY OF INDIVIDUALLY PACKAGED MEALS.- IF FAMILIES CHOOSE TO COOK IN ONE OF THE KITCHENS, THEY MUST RESERVE A TIME TO PRACTICE SAFE DISTANCING.- ONLINE ACTIVITIES HAVE REPLACED ALL OFF-SITE FIELD TRIPS AND GROUP ACTIVITIES. IN LATE AUGUST, SOME SOCIALLY DISTANCED ACTIVITIES BEGAN TO ALLOW CHILDREN TO PARTICIPATE IN SOME LIMITED IN-PERSON ACTIVITIES. THE INN ALSO HOLDS OUTDOOR ACTIVITIES THAT MAKE PHYSICAL DISTANCING EASIER, SUCH AS MOVIE NIGHTS ON THE PLAYGROUND, PICNICS AND CAMPOUTS.- THE INN CONTINUES TO WORK CLOSELY WITH NIH EPIDEMIOLOGISTS TO ADJUST PROCEDURES AS NEEDED.

RESIDENT SERVICES - THE CHILDREN'S INN AT NIH WAS FOUNDED 30 YEARS AGO TO PROVIDE A COMFORTABLE AND NURTURING "PLACE LIKE HOME" FREE OF CHARGE TO CHILDREN AND THEIR FAMILIES PARTICIPATING IN CLINICAL RESEARCH STUDIES AT THE NATIONAL INSTITUTES OF HEALTH (NIH). FAMILIES WHO STAY AT THE INN HAVE PEDIATRIC AND YOUNG ADULT PATIENTS WITH RARE, UNDIAGNOSED, OR LIFE-THREATENING DISEASES THAT CANNOT BE SUCCESSFULLY TREATED OR CURED OUTSIDE OF CLINICAL RESEARCH STUDIES. FOR MANY, IT IS THEIR BEST HOPE FOR A DIAGNOSIS, TREATMENT OR CURE. IN ADDITION TO PROVIDING FREE LODGING FOR THE ENTIRE FAMILY, OUR GOALS ARE TO MAKE CHILDHOOD POSSIBLE, RELIEVE THE BURDEN OF ILLNESS ON FAMILIES AND HELP ADVANCE NIH CLINICAL RESEARCH. THE INN'S RESIDENT SERVICES TEAM IS PRIMARILY RESPONSIBLE FOR DEVELOPING AND IMPLEMENTING PROGRAMS THAT MEET THE THERAPEUTIC NEEDS OF FAMILIES. KEEPING FAMILIES TOGETHER IS CRUCIAL FOR THE ENTIRE FAMILY'S WELL-BEING, ESPECIALLY WHEN FACED WITH A CHILD'S RARE AND SERIOUS DISEASE. THE INN'S ENVIRONMENT IS DESIGNED TO SUPPORT FAMILY LIFE AND MEET EVERY DAY NEEDS SUCH AS COOKING A CHILD'S FAVORITE MEAL, THE CHANCE TO SPEND QUALITY TIME TOGETHER OUTSIDE OF THE HOSPITAL AND PARTICIPATING IN FAMILY ACTIVITIES DURING ONE OF THE MOST CHALLENGING TIMES OF THEIR LIVES. MOST OF OUR FAMILIES LOOK FORWARD TO THE MANY FREE RECREATIONAL, EDUCATIONAL, AND THERAPEUTIC ACTIVITIES THE INN'S RESIDENT SERVICES TEAM PROVIDES. THESE ACTIVITIES NOT ONLY ENTERTAIN FAMILIES AND BRING JOY TO CHILDREN BUT ALSO HELP FOSTER LASTING RELATIONSHIPS WITH CHILDREN'S INN STAFF AND OTHER FAMILIES, WHICH CREATES THE INN'S UNIQUE NURTURING AND SUPPORTIVE COMMUNITY. THE INN PROVIDES A HOST OF EDUCATIONAL PROGRAMS FOR CHILDREN AND THEIR SIBLINGS TO SUPPORT THEM WITH THEIR SCHOOLWORK AND COMMUNICATE WITH THEIR HOMESCHOOL TEACHERS. CHILDREN MAY BE MATCHED WITH INDIVIDUAL TUTORS BASED ON THEIR EDUCATIONAL NEEDS AND LANGUAGE PREFERENCES. SOME OF THE EDUCATIONAL GROUP ACTIVITIES INCLUDE LEARNING ABOUT TECHNOLOGY AND CONNECTING INN RESIDENTS WITH CHILDREN'S BOOK AUTHORS WHO ENGAGE CHILDREN AND FAMILIES IN LIVELY DISCUSSIONS ABOUT THE FUN OF READING AND WRITING STORIES. ACTIVITIES ARE DESIGNED TO ALLOW FAMILIES TO DROP THEIR CHILDREN OFF FOR AN HOUR OF LEARNING AND FUN WHILE PARENTS RECLAIM AN HOUR OF MUCH-NEEDED REST. THE CHILDREN'S INN ALSO PROVIDES SUPPORT TO AND ACTIVITIES GEARED TOWARD OUR TEEN AND YOUNG ADULT RESIDENTS. THE TEEN AND YOUNG ADULT LOUNGE IS DESIGNED FOR CHILDREN AGES 13 AND OLDER TO HAVE THEIR OWN SPACE TO PLAY BOARD AND VIDEO GAMES, FOOSBALL, READ, STUDY, PARTICIPATE IN ORGANIZED GROUP DISCUSSIONS OR GATHER BEFORE OUTINGS TO LOCAL RESTAURANTS, LIVE CONCERTS AND SHOWS. THE CHANCE TO GET TO KNOW, SOCIALIZE AND MAKE FRIENDS WITH PEERS OF THE SAME AGE FACED WITH CHRONIC OR LIFE-THREATENING DISEASES IS WELCOMED BY OUR YOUNG PEOPLE WHO TYPICALLY HAVE NEVER HAD THE CHANCE TO MEET OTHER YOUNG ADULTS FACED WITH SIMILAR, RARE HEALTH CHALLENGES. THE CHILDREN'S INN IS EXPANDING PROGRAMS AND ACTIVITIES FOR OUR YOUNG ADULTS WHO OFTEN HAVE NOT HAD THE CHANCE TO DEVELOP INDEPENDENT LIVING SKILLS TO THE SAME DEGREE AS HEALTHY PEERS THEIR AGE. BY 2022, WE PLAN TO DEDICATE A FULL-TIME STAFF MEMBER TO SUPPORT OUR YOUNG ADULT RESIDENTS AND THEIR UNIQUE NEEDS. OUR RESIDENT SERVICES TEAM IS WORKING CLOSELY WITH OUR PARTNERS AT THE NIH TO COORDINATE THIS NEW POSITION. IN 2022, THE INN ALSO PLANS TO OPEN A SECOND BUILDING LOCATED DIRECTLY ACROSS THE STREET, WHICH WILL PROVIDE HOUSING DESIGNED FOR OUR YOUNG ADULTS, AGES 18-29. CAREGIVER GATHERINGS LED BY THE CLINICAL CENTER'S NON-DENOMINATIONAL CHAPLAIN PROVIDE PARENTS, GRANDPARENTS AND OTHERS WITH THE CHANCE TO ENGAGE IN THERAPEUTIC DISCUSSIONS, SING SONGS TOGETHER AND EXPLORE THEIR SPIRITUALITY. MANY CAREGIVERS REPORT THEY FIND SOLACE AND INSPIRATION IN CONVERSATIONS WITH THE CHAPLAIN AND OTHER CAREGIVERS. THE CHANCE TO EXPRESS AND DISCUSS THE DIFFICULTIES OF THEIR SITUATION STRENGTHENS FAMILIES' BONDS AND THE INN'S NURTURING COMMUNITY. EXERCISE IS ANOTHER MEANINGFUL WAY FOR PARENTS AND CAREGIVERS TO PRACTICE SELF-CARE. THE INN'S EXERCISE ROOM PROVIDES WEIGHTS AND CARDIAC EQUIPMENT FOR AN EASY WAY TO STAY IN SHAPE AND DE-STRESS. IN ADDITION, THE INN OFFERS FREE FITNESS CLASSES TAUGHT BY CERTIFIED TRAINERS. THE INN'S RESIDENT SERVICES TEAM ALSO PROVIDES A WIDE RANGE OF RECREATIONAL ACTIVITIES FOR FAMILIES. THESE INCLUDE FIELD TRIPS TO TOURIST ATTRACTIONS, LOCAL MUSEUMS AND ART STUDIOS, SPORTING EVENTS, RESTAURANTS, CONCERTS, MUSICALS, ICE DANCING AND OTHER FAMILY-FRIENDLY PERFORMANCES. FOR MANY FAMILIES, THESE OUTINGS ARE THEIR VERY FIRST TIME ATTENDING WORLD-CLASS PERFORMANCES, AND THEY CHERISH THESE EXTRAORDINARY EXPERIENCES AND SHARED MOMENTS OF JOY. SPECIAL ACTIVITIES FOR PATIENTS AND THEIR SIBLINGS INCLUDE:- A DROP-OFF CAMP CALLED "CAMP INNCREDIBLE" ALLOWS CHILDREN TO PARTICIPATE IN TYPICAL CAMP ACTIVITIES DURING THE SUMMER MONTHS. IN RECENT YEARS, THE INN HAS ADDED CAMP ACTIVITIES FOR TEENS, AS WELL AS ACTIVITIES DURING THE SPRING AND WINTER BREAKS. - "SIBLING DAY," WHICH PROVIDES THE CHANCE FOR SIBLINGS TO LEARN ABOUT THE MEDICAL PROCEDURES THEIR SICK SIBLING MAY UNDERGO AND RECOGNIZES THESE SIBLINGS AS "SUPER SIBS" FOR THEIR MANY IMPORTANT CONTRIBUTIONS TO THEIR FAMILIES.- TWO DAYS OF ACTIVITIES JUST FOR OUR TEEN RESIDENTS WHO PARTICIPATE IN "TEEN RETREAT".- "CHRISTMAS IN JULY," WHICH IS A SPECIAL SUMMERTIME CHRISTMAS THAT SHOWERS CHILDREN WITH GIFTS AND SURPRISES THEM WITH A VISIT FROM SANTA.-HOLIDAY DECORATIONS AND VISITS FROM SANTA AND THE ELVES TRANSFORM THE INN INTO A MAGICAL PLACE DURING THE MONTH OF DECEMBER. EVERY CHILD AND FAMILY MEMBER CAN WRITE SANTA A WISH LIST, AND SANTA AND OUR CARING VOLUNTEER ELVES MAKE SURE WISHES ARE FILLED TO THE BEST EXTENT POSSIBLE. -MEALS AND ACTIVITIES SO THAT FAMILIES CAN CELEBRATE THE HOLIDAYS. FOR INTERNATIONAL FAMILIES, THE OPPORTUNITY TO ENJOY A TRADITIONAL THANKSGIVING MEAL IS ALWAYS SPECIAL. MEALS SERVED BY VOLUNTEERS OR INN STAFF PROVIDE FAMILIES WITH THE CHANCE TO FOCUS ON THEIR CHILD AND THEIR HEALTH RATHER THAN COOK AFTER LONG DAYS OF TRAVEL OR MEDICAL APPOINTMENTS. TO SUPPORT FAMILIES, VOLUNTEERS AND COMMUNITY GROUPS SERVE BREAKFAST MOST DAYS AND DINNERS MOST NIGHTS OF THE WEEK, AS WELL AS SUNDAY BRUNCH. RECENTLY, THE INN BEGAN SERVING LUNCH TO FURTHER SUPPORT FAMILIES AND OFFER THEM AN ADDITIONAL MEAL FREE OF CHARGE. SINCE THEN, WE HAVE EXPANDED OUR LUNCH PROGRAM TO INCLUDE MEAL OPTIONS FOR VARIOUS DIETARY RESTRICTIONS AND MEET STRICT FOOD STANDARDS FOR OUR TRANSPLANT PATIENTS. THE EXPANDED OPTIONS INCLUDE GLUTEN-FREE, FAT-FREE AND DAIRY-FREE MEALS, AS WELL AS FRESH FRUIT AND VEGETABLES AND VEGETARIAN OPTIONS. SHARED MEALS BRING PEOPLE TOGETHER AND ARE AN EASY WAY FOR FAMILIES TO MEET ONE ANOTHER AND BOND. INTERNATIONALLY THEMED MEALS ORGANIZED BY OUR RESIDENT SERVICES STAFF PROVIDE THE OPPORTUNITY FOR FAMILIES FROM DIFFERENT COUNTRIES AND CULTURES TO SHARE THEIR NATIONAL DISHES AND CELEBRATE THEIR CULTURES WITH OUR COMMUNITY OF RESIDENTS FROM ALL BACKGROUNDS, FAITHS AND NATIONALITIES. FOR FAMILIES WISHING TO COOK, NON-PERISHABLE ITEMS FOR QUICK MEALS ARE PROVIDED FREE OF CHARGE IN OUR KITCHENS' COMMUNITY PANTRIES. TWICE A WEEK, OUR TEAM ORGANIZES TRIPS TO THE GROCERY STORE AND GIVES OUT GROCERY GIFT CARDS TO FAMILIES. OUR KITCHENS ARE EQUIPPED WITH INDIVIDUAL REFRIGERATOR/FREEZERS AND PANTRY SPACE FOR EASY, HYGIENIC FOOD STORAGE. TO HELP NON-ENGLISH-SPEAKING FAMILIES, TUTORING IS AVAILABLE FREE OF CHARGE. MULTILINGUAL STAFF AND PHONE-ACCESSIBLE TRANSLATION SERVICES ARE ALWAYS AVAILABLE TO HELP FAMILIES COMMUNICATE. A GROUP OF DEDICATED VOLUNTEERS SUPPORTS THE INN'S RESIDENT SERVICES TEAM BY MANAGING THE WELCOME DESK AND CHECKING FAMILIES IN AND OUT OF THE INN, STOCKING THE KITCHENS, ORGANIZING IN-KIND DONATIONS AND OFFERING INFORMATION TO FAMILIES ABOUT LOCAL CULTURAL AND TOURIST ATTRACTIONS, PUBLIC TRANSPORTATION AND MORE. IN FY2020, THE INN OFFERED MORE THAN 787 HOURS OF ORGANIZED FAMILY ACTIVITIES. THE INN DEDICATED $2,301,594 OF ITS RESOURCES TO PROVIDING FAMILY SUPPORT SERVICES AND RECEIVED ADDITIONAL IN-KIND SERVICES VALUED AT $555,128 FOR OUR FAMILY SUPPORT PROGRAMS AND OUTINGS. VOLUNTEER SUPPORT FOR RESIDENT SERVICES AND FAMILY PROGRAMS TOTALED 8,719 HOURS OR THE EQUIVALENT OF 4.2 STAFF MEMBERS, VALUED AT $249,800. THE TOTAL MANAGED EFFORT OF OUR FAMILY SUPPORT SERVICES IS $3,106,522.

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