MERITUS MEDICAL CENTER INC
11116 Medical Campus Road, Hagerstown, MD 21742 www.meritushealth.com

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Organizations Filed Purposes: Mission MMC exists to improve the health status of our region by providing comprehensive health services to patients and families. VisionMMC will relentlessly pursue excellence in quality, service and performance. ValuesOur culture is driven by a set of values that focus on the patient and family first: respect, integrity, service, excellence and teamwork. Cultural AttributesMMC fosters a compassionate healing environment through a culture of team trust, patient-centered care, focusing on quality and safety, while promoting joy at work.2030 Bold GoalsThe MMC strategic plan has Bold Goals to be achieved by 2030. Utlilizing the quadruple aim framework, the 2030 Bold Goals were created to improve the health in our community, improve health care, have joy at work, and medical care that is affordable for our community.While Meritus Health continues to care for patients stricken with COVID-19, we are also equally dedicated to our 2030 Bold Goals the relentless pursuit of excellence, to impro

Meritus Medical Center, Inc. (MMC) is an acute care hospital located in Hagerstown, Maryland and serves the residents of western Maryland, southern Pennsylvania and the eastern panhandle of West Virginia.

MMC participates in a variety of activities that focus on the well-being of the patients, including committees and teams that evaluate the progress in the areas of quality patient care, patient safety and professional development. Many staff members provide outreach to the community through educational offerings which have been identified by a survey of community health education needs.As a tax exempt hospital, MMC contributes funds to help many people who might not be able to afford their healthcare. These dollars are used to provide free, reduced-cost or subsidized services to many individuals in the community. It's a collaborative effort involving numerous areas of the health system in activities such as health education and outreach, screenings, programs and events, as well as helping individuals obtain prescription medications, access to needed services, and even transportation to healthcare appointments.MMC is governed by a local board of directors made up entirely of volunteers. In addition to attending bimonthly meetings to determine the direction that MMC will take, the board members, who are community and business leaders as well as physicians, serve on various committees, including quality & safety, finance, audit and business integrity, executive, governance, and strategic planning.The board and its committees ensure that MMC complies with state and federal requirements, while keeping the organization's mission of providing quality care front and center. By working together toward this goal, the board members create policies and procedures that help deliver results.MMC, an acute care hospital, has 272 single-patient rooms, along with the most advanced technologies available. MMC offers a variety of specialized services to meet the healthcare needs of the tri-state region.The John R. Marsh Cancer Center offers chemotherapy, intensity modulated radiation therapy, and image guided radiation therapy. The center also offers MammoSite whichdelivers partial irradiation treatment for breast cancer patients in just five days.As a level III trauma service, MMC offers twenty four hour a day, seven days a week access to trauma surgeons, neurosurgeons, and orthopedic surgeons, as well as a specialized trauma team and consulting physicians.The vision of the Nursing Department at MMC is to be a dynamic force in the advancement of nursing practice and an advocate for the promotion of quality healthcare for all. Their mission is to foster the development and advancement of nursing practice and to work to achieve quality healthcare for all. They believe that the excellence of care for patients and families matters the most and that superior customer service and constant innovation sustains excellence. Some of the enhancements and achievements in nursing for this current fiscal year are as follows:Development and implementation of an evidence-based pneumonia prevention bundle to reduce hospital acquired pneumonia. Completion of quantitative research study focused on improving nurses perceptions of writing ability and increasing publications. Nurse involvement in the design and implementation of the regional infection containment unit to care for COVID-19 patients.Improved processes to reduce surgical site infections including opening of a pre-operative readiness clinic, implementation of enhanced recovery after surgery (ERAS) elements (smoking cessation, nutrition, activity), revised patient education booklet and process for pre-operative skin preparation.Cross training of staff to changing patient care needs during the COVID-19 pandemic. Additional education and training was provided to multiple units to allow more nurses to provide care to intermediate and intensive care patients.Sepsis Escape Room provided a fun, unique learning opportunity for nurses to improve sepsis screening, treatment and prevention. New Professional Advancement Program designed based on the Quality and Safety for Nursing Education (QSEN) framework by the Professional Development Council.Diversity Nursing Committee initiated with members assisting in vaccination education campaign in the community and initiating a mentor program to help newly hired nurses of diverse backgrounds transition successfully during their first year.Successful implementation of the IHI 4 M (Mentation, Mobility, What Matters Most and Medications).LDRP implemented quality improvement initiatives to increase breast feeding exclusivity (39 to 50%).Opening of Regional Infusion Center for COVID-19 patients.School Health nurses support of the COVID-19 vaccination clinic.Initiatives to help nurses and all employees prevent or reduce compassion fatigue 5 OASIS rooms, Fill Your Cup education and debriefing sessions for staff.The Cardiac Catheterization Lab has focused on bringing the very best in cardiac services to the community. Services in cardiac screening, diagnosis, intervention, and rehabilitation are offered. MMC has invested in the most up-to-date technologies to assist physicians in diagnosing and treating heart disease. The board certified cardiologists and interventional cardiologists offer patients a highly specialized experience in structual heart disease and electrical heart malfunctions. They are supported by a team of highly-trained nurses and technicians.The Center for Joint Replacement offers a comprehensive program that includes pre- and postoperative therapy as well as the actual surgery. The program has clearly demonstrated a decreased length of hospital stay and improved recovery rates.The Family Birthing Center is a special place where single-room maternity care provides privacy and family bonding. The room is equipped for labor, delivery, postpartum, and newborn care. The special care nursery allows babies born as early as 32 weeks gestation to be treated at MMC.The Home Health Care Services cover the full spectrum of care, ranging from skilled nursing to assistance with the activities of daily living. They also can help with medication management issues.Total Rehab Care is a comprehensive service providing a full range of rehabilitation programs, including pediatric services, traumatic brain injury rehab, outpatient therapies, inpatient joint replacement, occupational rehabilitation, and support groups. Skilled physicians, nurses, and therapists develop individualized treatment plans for every patient.The Weight Loss Clinic offers bariatric surgery which includes the most common procedures of gastric bypass and adjustable gastric banding. This can be a treatment for the lifelong condition of morbid obesity.The Wound Center care is customized to each patient's unique situation to promote the healing process. The Wound Center team specializes in diabetic foot and leg ulcers, bone infections, preparation and preservation of skin grafts, crash injuries, and thermal burns.Meritus Medical Group, a medical neighborhood of primary and specialty care practices, offers a full spectrum of patient and family-centered care for residents of the tristate region. More than 100 providers work with a health care team dedicated to partnering with patients to improve their overall well-being. The team is proud to offer patients and families an improved experience through excellent communication and comprehensive, coordinated health care services.

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